Kim Mikitka-Compton
Orlando,FL
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Cashier
Bath and Body Works, Limited Brands
10.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances through diligent record-keeping.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Collaborated with team members to manage inventory and stock shelves.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Implemented cash handling procedures ensuring compliance with company policies.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored store environment for cleanliness, organization, and safety compliance.
- Welcomed customers and helped determine their needs.
Administrative Assistant
SBM CPA's
11.2013 - 06.2025
- Organized and maintained filing systems, improving document retrieval efficiency for colleagues.
- Trained new administrative staff on office policies and software tools, promoting consistency in operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Accounting/Bookkeeping/Food and Beverage Manger
Windermere Country Club
01.1997 - 01.2012
- Company Overview: Upscale Private and Semi-private Country Club
- Membership Services Director-liaison for Members in all aspects such as billing, inquiries, disputes, monthly statements and sales of the Memberships
- Managed employee compensation and benefits plan
- Data entry and management of company finances
- Administrative Assistant functions for General Manager
- Ordered and maintained inventory of site supplies
- Subject matter expert for integrated business and point of sale systems
- Regularly assisted staff serving for lunch/special events/banquets
- Positions: Administrative Assistant, Food and Beverage Mgr., Payroll and Benefits, Membership Services, Human Resources
- Achievements: Self-taught to intermediate level of Microsoft Office suite, 1 of only 3 employees entrusted with complete control of company financial information
- Managed daily operations of food and beverage services, ensuring high-quality guest experiences.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Neurology Technician at ORMC
Orlando Regional Healthcare Center
01.1990 - 01.1999
- Administered life saving techniques to patients
- Medical Terminology knowledge
- Provided emergency room technical support for MDs and nurses to optimize patient care
- Performed phlebotomy and IV starts, performed EKGs, stocked unit supplies, casting, splinting, wound care, vitals, catherizing.
- Assumed administrative duties as needed for seamless patient coverage
- Trained and mentored new technicians in roles and responsibilities
- Positions: Urology Technician at ORMC, Newborn Nursery Technician at Arnold Palmer Hosp., Emergency Room Technician at Sandlake Hospital, Emergency Room Technician: Instructor at Sandlake Hospital
Education
Business and Health care
Valencia Community College
01.1997
Certified Phlebotomist -
Orlando Regional Healthcare System
05.1990
Certified Nurse's Aide, Home Health Aid - undefined
Orlando Vocational Technical School
05.1990
Diploma - undefined
Lemon Bay High School
06.1988
Skills
- Very comfortable in a Windows environment utilizing Microsoft Office-Excel, Word, Outlook, Publisher etc
- Extensive knowledge and training with IBS/POS systems and software applications
- Extensive Medical Terminology knowledge
- Extensive Food and Beverage knowledge
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
Certification
- Certified: CPR
- Certified: Food handler
- Certified: Safe Boater
- Certified: Notary Public
Timeline
Cashier
Bath and Body Works, Limited Brands
10.2023 - Current
Administrative Assistant
SBM CPA's
11.2013 - 06.2025
Accounting/Bookkeeping/Food and Beverage Manger
Windermere Country Club
01.1997 - 01.2012
Neurology Technician at ORMC
Orlando Regional Healthcare Center
01.1990 - 01.1999
Certified Nurse's Aide, Home Health Aid - undefined
Orlando Vocational Technical School
Diploma - undefined
Lemon Bay High School
Business and Health care
Valencia Community College
Certified Phlebotomist -
Orlando Regional Healthcare System
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