Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kim Mishler

Streator,IL

Summary

Outgoing and friendly customer service representative with over 30 years of experience providing incomparable customer service and maintaining a polite, friendly, and professional demeanor

Overview

12
12
years of professional experience

Work History

Rental Manager

Star Ford
11.2024 - Current
  • Implemented rental asset processes and cleanliness standards.
  • Maintained accurate financial records, ensuring timely processing of accounts payable and receivable transactions.
  • Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
  • Create monthly statements for customers.
  • Maintain and execute oil changes weekly as needed.

Consumer Loan Specialist

One Main Financial
12.2023 - 11.2024
  • Responsible to obtain new loans and service them. Calling delinquent loans daily.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Reviewed customer applications closely to identify any opportunities for further development and revenue.

Team Lead

Snap Canna
09.2023 - 12.2023
  • Hired to assist in starting the new business. Trained new associates and assisted in opening and running the business.

Business Development and Branch Manager of Bloomington

Bank of Pontiac
09.2022 - 02.2023
  • Oversee the branch and daily operation. Prospecting businesses weekly to gain new business and personal accounts. Active in the Chamber of Commerce and Rotary.

Branch Manager

Penn Community Bank
08.2017 - 07.2022
  • Oversees the hiring and retention of branch employees. Prioritizes and delegates tasks to drive performance and sales. Provides excellent customer service.

Cluster Market Leader

BB&T
04.2013 - 08.2017
  • Recruiting, hiring and supervising branch employees. Mentoring staff to increase sales success and productivity. Provides excellent customer service.

Education

High School -

Streator Township High School
Streator, IL
05.1981

Skills

  • Service excellence
  • Communication skills
  • Prioritization and scheduling
  • Teamwork and collaboration

Timeline

Rental Manager

Star Ford
11.2024 - Current

Consumer Loan Specialist

One Main Financial
12.2023 - 11.2024

Team Lead

Snap Canna
09.2023 - 12.2023

Business Development and Branch Manager of Bloomington

Bank of Pontiac
09.2022 - 02.2023

Branch Manager

Penn Community Bank
08.2017 - 07.2022

Cluster Market Leader

BB&T
04.2013 - 08.2017

High School -

Streator Township High School

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