Kim Mishler
Streator,IL
Summary
Outgoing and friendly customer service representative with over 30 years of experience providing incomparable customer service and maintaining a polite, friendly, and professional demeanor
Overview
12
12
years of professional experience
Work History
Rental Manager
Star Ford
Streator, IL
11.2024 - Current
- Implemented rental asset processes and cleanliness standards.
- Maintained accurate financial records, ensuring timely processing of accounts payable and receivable transactions.
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
- Create monthly statements for customers.
- Maintain and execute oil changes weekly as needed.
Consumer Loan Specialist
One Main Financial
Streator, IL
12.2023 - 11.2024
- Responsible to obtain new loans and service them. Calling delinquent loans daily.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Reviewed customer applications closely to identify any opportunities for further development and revenue.
Team Lead
Snap Canna
Pontiac, IL
09.2023 - 12.2023
- Hired to assist in starting the new business. Trained new associates and assisted in opening and running the business.
Business Development and Branch Manager of Bloomington
Bank of Pontiac
Bloomington, IL
09.2022 - 02.2023
- Oversee the branch and daily operation. Prospecting businesses weekly to gain new business and personal accounts. Active in the Chamber of Commerce and Rotary.
Branch Manager
Penn Community Bank
Jenkintown, PA
08.2017 - 07.2022
- Oversees the hiring and retention of branch employees. Prioritizes and delegates tasks to drive performance and sales. Provides excellent customer service.
Cluster Market Leader
BB&T
Bristol, PA
04.2013 - 08.2017
- Recruiting, hiring and supervising branch employees. Mentoring staff to increase sales success and productivity. Provides excellent customer service.
Education
High School -
Streator Township High School
Streator, IL05.1981
Skills
- Service excellence
- Communication skills
- Prioritization and scheduling
- Teamwork and collaboration
Timeline
Rental Manager
Star Ford
11.2024 - Current
Consumer Loan Specialist
One Main Financial
12.2023 - 11.2024
Team Lead
Snap Canna
09.2023 - 12.2023
Business Development and Branch Manager of Bloomington
Bank of Pontiac
09.2022 - 02.2023
Branch Manager
Penn Community Bank
08.2017 - 07.2022
Cluster Market Leader
BB&T
04.2013 - 08.2017
High School -
Streator Township High School