Summary
Overview
Work History
Education
Skills
Timeline
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Kim Moralez

Saint Paul,MN

Summary

Dynamic Scheduling Coordinator with a strong work ethic and proven problem-solving skills at Rs Eden. Enhanced patient satisfaction through efficient appointment management and regulatory compliance. Proficient in scheduling software, I excel in multitasking and attention to detail, ensuring timely medication administration and fostering positive patient experiences.

  • Technical Skills-QuickMar, Procentive, EClinicalWorks, Epic, PACS, Mixie, Microsoft, Word, Excel and medical terminology. Scanning and faxing, 75 WPM.

Overview

6
6
years of professional experience

Work History

Scheduling Coordinator/Medication Passer

Rs Eden
07.2022 - Current
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
  • Maintained regulatory compliance with state and federal laws regarding prescription medications, ensuring the safety of both patients and staff members.
  • Contributed to a positive patient experience by providing compassionate care while administering medications and addressing concerns or questions.
  • Improved patient adherence to medication schedules by providing clear instructions and education about their prescriptions.
  • Demonstrated attention to detail while transcribing physician orders for medications, ensuring accuracy before administration.
  • Enhanced patient satisfaction by carefully administering medications according to physician orders and monitoring for side effects.
  • Prioritized tasks effectively during busy shifts to ensure timely delivery of medications without compromising patient safety or quality of care.

Scheduler/Front Desk Receptionist

Pediatric and Young Adult Medicine
10.2021 - 07.2022
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Utilized scheduling software to its full potential, enabling more accurate and efficient planning.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.

Office Administrative Assistant

State of Minnesota Attorney General
10.2019 - 10.2022
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Streamlined office processes by implementing efficient filing and organizational systems.

Education

High School Diploma -

Humboldt High School
Saint Paul, MN

Skills

  • Effective problem resolution
  • Reliable professional commitment
  • Accurate data entry
  • Clear and concise communication
  • Effective time management
  • Effective team collaboration
  • Strong focus on accuracy
  • Skilled in organizing schedules
  • Problem-solving skills
  • Strong organizational scheduling abilities
  • Client relationship management
  • Clerical coordination
  • Adept at prioritizing tasks simultaneously
  • Strong focus on timely delivery
  • Time allocation planning
  • Courteous call handling
  • Workplace organization
  • Administrative support tasks
  • Appointment coordination
  • Proficient in software

Timeline

Scheduling Coordinator/Medication Passer

Rs Eden
07.2022 - Current

Scheduler/Front Desk Receptionist

Pediatric and Young Adult Medicine
10.2021 - 07.2022

Office Administrative Assistant

State of Minnesota Attorney General
10.2019 - 10.2022

High School Diploma -

Humboldt High School

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Kim Moralez