Kim Morris
Bowling Green,KY
Summary
Proven professional in healthcare and patient support, excelling in geriatric care and behavioral health. At LifeSkills, Inc., I enhanced patient stability and well-being through collaborative treatment planning and crisis intervention. Skilled in HIPAA compliance and MEDITECH EHR software, I blend attention to detail with exceptional teamwork to improve patient outcomes.
Overview
19
19
years of professional experience
Work History
Clinical Living Associate (CLA)
LifeSkills, Inc. Edgewood Group Home
Russellville, KY
12.2023 - Current
- Delivered crisis intervention services, effectively stabilizing patients in emergency situations.
- Assisted clients in developing effective coping skills to promote increased stability during periods of stress or transition.
- Collaborated with treatment team members and clients to develop treatment plans.
- Administered specialized treatment for multiple patients daily.
- Collaborated with multidisciplinary teams, ensuring optimal patient care and support.
- Monitored well-being of clients and arranged for services.
Medical Assistant
Western Kentucky Heart and Lung
Bowling Green, KY
03.2023 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Patient Service Representative (PSR)
Community Health Centers of Western Kentucky
Russellville, KY
04.2021 - 03.2023
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Managed patient registration process, confirming data accuracy and completeness.
- Assisted patients in filling out check-in and payment paperwork.
- Used [Software] to schedule appointments.
- Entered patient demographic and insurance data into electronic medical record system.
- Balanced deposits and credit card payments each day.
- Answered incoming calls, scheduled appointments and filed medical records.
- Greeted and assisted patients with check-in procedures.
Active Care Attentant II
Active Home Care
Hopkinsville, KY
03.2017 - 04.2021
- Improved patient comfort by providing attentive and compassionate care.
- Facilitated patient mobility by assisting with transfers, ambulation, and range-of-motion exercises.
- Contributed to the prevention of falls and injuries by implementing appropriate safety measures in patient rooms and common areas.
- Enhanced overall patient experience with a consistent record of maintaining clean and organized living spaces.
- Streamlined household management tasks such as laundry services, light housekeeping, and shopping for patients'' personal needs.
- Developed strong rapport with patients, establishing trust through empathetic listening and genuine concern for their wellbeing.
- Assisted patients with daily tasks, enabling them to maintain their dignity and selfesteem.
- Ensured proper nutrition for patients through meal preparation according to dietary restrictions or preferences.
Substitute Teacher, K-12
Russellville Independent Schools
Russellville, KY
08.2014 - 04.2021
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Supervised lunchroom and recess activities.
Caregiver/Aide
Hometown Manor Assisted Living
Russellville, KY
03.2007 - 05.2014
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Medical Assistant Intern
Bell Clinic
Elkton, KY
08.2012 - 10.2012
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
Insurance Verification Specialist
Logan Memorial Hospital
Russellville, KY
03.2006 - 01.2007
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
Education
Associate of Applied Science - Medical Assisting
Daymar College
Bowling Green, KY08.2010
High School Diploma -
Russellville High School
Russellville, KY05.1986
Skills
- Geriatric Care
- Behavioral Health
- Treatment Planning
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Organizational Skills
- HIPAA Compliance
- Medical Terminology
- Interpersonal Skills
- Professionalism
- First Aid Certification
- Documentation And Reporting
- Patient Advocacy
- Electronic Medical Record Software
- EMR Software
- MEDITECH EHR Software
Timeline
Clinical Living Associate (CLA)
LifeSkills, Inc. Edgewood Group Home
12.2023 - Current
Medical Assistant
Western Kentucky Heart and Lung
03.2023 - 09.2023
Patient Service Representative (PSR)
Community Health Centers of Western Kentucky
04.2021 - 03.2023
Active Care Attentant II
Active Home Care
03.2017 - 04.2021
Substitute Teacher, K-12
Russellville Independent Schools
08.2014 - 04.2021
Medical Assistant Intern
Bell Clinic
08.2012 - 10.2012
Caregiver/Aide
Hometown Manor Assisted Living
03.2007 - 05.2014
Insurance Verification Specialist
Logan Memorial Hospital
03.2006 - 01.2007
Associate of Applied Science - Medical Assisting
Daymar College
High School Diploma -
Russellville High School