Kim Neufeld

Scheduled and confirmed appointments

Verified and added insurance

Answered phones

Hygiene reports

End of day processes including deposits

General office duties, including scanning and documentation

Collected co-insurance at the beginning of the visit

• Greeting patients as they arrive.
• Collecting co-insurance at the end of each visit.
• Obtaining insurance information, entering and filing claims.
• Scheduling and canceling appointments.
• Dental charting and treatment planning.
• Managing office inventory and supplies.
• General office duties, including scanning and documentation preparation.
• Prepared statements.
• End of Month and End of Year reconciliation.
• Accounts Receivables Assessments and Reporting.

• Schedule patient diagnostic appointments or medical consultations.
• Inbound/outbound phone calls.
• Process Infusion and Doctor referral queues.

• Direct and coordinate the supportive services: Payroll, Medical Records, Receptionist, Admissions
• Prepare and review operational reports and schedules to ensure accuracy and efficiency
• Hire and terminate clerical and administrative personnel
• Set goals and deadlines for the department
• Manage and update the Employee scheduling software
• Maintain daily staffing in accordance with census

• Develop and maintain computerized record management systems to store and process data such as personnel activities, and to produce reports
• Establish work schedules and assignments for staff
• Direct and conduct recruitment, hiring and training of personnel
• Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures and coordinating financial reporting
• Assist the Patient Financial Service Departments for various hospitals across the United States in reducing their self-pay AR. Work live in their information software, such as Meditech, Cerner, Vision.