Experienced Practice Manager committed to fostering a positive culture and delivering exceptional patient care. Seeking to contribute leadership and operational expertise to a dynamic healthcare team.
Overview
17
17
years of professional experience
Work History
Practice Manager
Acuity Eye Group
Yucca Valley, CA
02.2012 - Current
Manage and oversee the patient census for the assigned office. Monitor and adjust clinic performance, patient flow, expenditures, and doctor schedules to ensure optimal staffing levels.
Prepare and control the clinic budget, aiming for minimum expenditure and efficiency.
Partnered with DFO, doctors, and clinic staff to create an accountable environment where patient care comes first.
Participate in Human Resources-related functions, including talent acquisition (e.g., interviewing and selecting talent), and talent management (e.g. Performance reviews, merit increases, disciplinary actions, and timekeeping/attendance.
Lead daily huddles and at least one office meeting per month to communicate updates and engage in dialogue with the team.
Perform Front Office and Back Office duties if needs arise to ensure smooth clinic operations.
Lead Medical Assistant
Dr Mario Ramos
Palm Springs , CA
01.2008 - 02.2012
Received patients, took and recorded the chief complaint, and prepared the patient for examination; recorded blood pressure, pulse, respirations, pulse oximetry, height, and weight.
Prepared charts
Obtained consents
Disposed contaminated, disposable and outdated items per protocol.
Performed necessary vision screening and operates the oximeter, audiometer, nebulizer and spirometer as directed.
Demonstrated willingness to assist co-workers whenever needed. Maintained a good working relationship with all clinic personnel.
Reviewed patients' record forms for accuracy and completion.
Education
Medical Assistant Certificate -
Kaplan University
Palm Springs, CA
12-2007
Skills
Budget management
Performance monitoring
Staff scheduling
Patient flow optimization
Employee training
Team leadership
Clinic operations
Conflict resolution
New hire training
Workflow efficiency
Payroll administration
Employee performance
Medical personnel recruitment
Supplies ordering
Marketing
References
Eduardo Arreola - Director Of Operations 760-641-8218