Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Kim Owens- Yarrell

Indianapolis,Indiana

Summary

High-performing operations director with 10 years' experience providing exceptional site leadership, planning, directing, organizing, budgeting, and inventory control. Known safety chairperson with a proven decrease in injuries. Strong knowledge in working with a union and adhering to all standards in the collective bargaining agreements. Highly-skilled Chief Operations Officer with extensive experience overseeing operations and employees. Dedicated to promoting the company culture and enhancing brand awareness to increase client bases and profitability. Reliable operations specialist with extensive experience establishing policies promoting the company culture and vision. Resourceful operations leader experienced in monitoring the daily operations of the company and business executives. Adept at leading employees and encouraging maximum growth.

Overview

25
25
years of professional experience

Work History

Executive Director of Operations

Healthcare Services Group/ Greenfield Healthcare
06.2019 - Current
  • Held full P&L accountability and manage direct and indirect staff of over 75
  • Managed budgets, forecasts, and financial reporting to ensure optimal resource allocation while maintaining fiscal responsibility.
  • Established a strong organizational culture centered around teamwork, open communication channels, continuous learning opportunities for employees.
  • Develop and manage food and beverage annual budgets
  • Work closely with managers to focus on best practices to provide the best possible work environment and foster growth
  • Rolling out strategies to help managers ensure the quality of food safety in the all kitchens
  • Implemented department strategies and maximized the financials of many departments
  • Ensured high standards of food and beverage quality, services and marketing to increase residents quality food surveys
  • Ensuring the management team have the adequate material to run a successful operation.
  • Streamlined clinical documentation processes, resulting in reduced errors, increased accuracy, and improved compliance with regulatory requirements.
  • Facilitated effective communication between departments to ensure smooth operations and seamless coordination of patient care efforts.
  • Maintained up-to-date information in electronic medical records software.
  • Coordinated multidisciplinary care team meetings to discuss complex cases requiring collaborative input from various specialists for optimal treatment plans.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

Food & Beverage Director

WYNDHAM HOTEL GROUP
10.2017 - 06.2019
  • Direct all aspects of food and beverage operations for Wyndham generating revenue of 6.4 million including a restaurant, bar, lounge, room services, kitchen and banquets
  • Held full P&L accountability and manage direct and indirect staff of over 50
  • Develop and manage food and beverage annual budgets
  • Work closely with managers to focus on best practices to provide the best possible work environment and foster growth
  • Implemented department strategies and maximized the financials of many departments
  • Ensured high standards if food and beverage quality, services and marketing to increase profits and ensure outstanding customer services.
  • Managed successful special events, including weddings and corporate functions, ensuring seamless execution from planning to completion.
  • Boosted overall revenue by streamlining operations and optimizing staff productivity through effective scheduling and task delegation.
  • Negotiated favorable contracts with suppliers, securing competitive pricing on premium ingredients without compromising quality standards.
  • Optimized labor costs by monitoring staffing levels based on business needs and adjusting schedules accordingly for maximum efficiency.
  • Maintained compliance with local health department regulations through regular staff training and facility inspections.

Operations Director

IU West Health Hospital- ARAMARK
01.2014 - 09.2017
  • Delivers effective leadership methods using cutting-edge technology to successfully cut cost, streamline operations and increase productivity
  • Assertive and enthusiastic, with knowledge of process optimization and an unsurpassed work ethic
  • Motivating team player with successes in leading safety and quality assurance
  • Generate revenue by coaching staff on effective prospecting and lead development strategies
  • Monthly employee meetings to give information, take feedback, and provide updated training
  • Consistently meet or exceed gross profit goals
  • Reduced injuries by 5% by creating safety incentive program.
  • Reviewed financial and operational reports on regular basis to make effective decisions.
  • Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
  • Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
  • Monitored expenditures to mitigate risk of overages.
  • Collaborated with executives to develop and execute strategic business plans.
  • Analyzed performance metrics and identified key areas for improvement, leading to optimized processes across the organization.

Production Manager

Butler University -ARAMARK
06.2007 - 01.2014
  • Managing and directing production processes while ensuring optimum utilization of resources to increase cost savings, quality, yields, output and efficiency of production
  • Ensure that all safety and quality measures are adhered during production process, from start to finish
  • Analyzed and prepare production budgets and timeline required to complete production projects
  • Ensure production did not exceed sales budgets and was cost effective.
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
  • Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Managed internal operational standards and productivity targets.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.

Retail Manager

Butler University - ARAMARK
06.2000 - 06.2007
  • Quality focused Manager that provides employees clear guidelines and targeted goals
  • Practiced in customer relations, sales and inventory control
  • Demonstrated skills in improving store operations, increasing top line sales, and reducing cost
  • Motivate sales employees to improve morale, performance, and store revenue
  • Reward top sales employees with visible recognition and other perks
  • Address customer inquiries and resolved complaints.
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Mentored team members to enhance professional development and accountability in workplace.

Education

BACHELOR OF SCIENCE, ACCOUNTING -

Indiana Tech
Fort Wayne, Indiana

Skills

  • Organizational Development
  • Workforce Planning
  • Facilities Management
  • Human Resources Management
  • Business process reengineering
  • Organizational Leadership
  • Operational Excellence
  • General management and administration
  • Business Analysis
  • Crisis Management
  • Staff Development
  • Team Bonding
  • Human Resources
  • Budgeting and finance
  • Team Leadership
  • Operations Management

Personal Information

Title:  DIRECTOR of Healthcare Administration 

Timeline

Executive Director of Operations

Healthcare Services Group/ Greenfield Healthcare
06.2019 - Current

Food & Beverage Director

WYNDHAM HOTEL GROUP
10.2017 - 06.2019

Operations Director

IU West Health Hospital- ARAMARK
01.2014 - 09.2017

Production Manager

Butler University -ARAMARK
06.2007 - 01.2014

Retail Manager

Butler University - ARAMARK
06.2000 - 06.2007

BACHELOR OF SCIENCE, ACCOUNTING -

Indiana Tech

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