Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kim Parks

Kim Parks

Director
Lauderhill,FL

Summary

Experience leader with a strong focus on achieving organizational, functional, and program goals. Experienced organization developer and infrastructure manger with more than 20 years of experience in business and people development. An effective people developer and strategic planner committed to employing best practices and forging collaborative partnerships. Highly organized and detail oriented planner and problem-solvers who place great emphasis on critical thinking. Possess knowledge of business management strategies, business auditing, school safety compliance laws and regulations, strategically align performance with company mission by developing operational standards, policies, procedure, and engagement activities. Focused Compliance Officer bringing more than 20 years of expertise in regulatory compliance, audit procedures, project oversight and risk management. Excellent history of delivering effective leadership and training to support staff development. Driven and strategic with an aptitude for program management.

Overview

33
33
years of professional experience
7
7
Certification

Work History

Director, Task Assigned

Broward County Schools
Ft. Lauderdale, FL
07.2023 - Current
  • Provide operational and functional direction for Safety, Security and Emergency Preparedness (SSEP), Budget, Payroll, Project Management, Charter School Clerks, Data Analyst and the SSEP Training and Development Team.
  • Partner with SIU to enhance the Protective Research Program.
  • At the direction of the Chief Safety Officer, direct and implement organization-wide processes related to risk assessment and prevention, preparing for, managing and recovering from adverse events or incidents in the District.
  • Assess risks and promote competencies related to emergency response that align with FEMA NIMS global response protocols.
  • Implement risk management processes to mitigate work-related risks.
  • Partner with IT Security on integrating physical and digital technology strategies and solutions throughout the District.
  • Establish Key Performance Indicators (KPIs) to monitor staff performance.
  • Partner with the Director, Safety and Security Operations, Chief, Special Investigative Unit, and the Chief, Fire Official to implement the Safety, Security & Emergency Preparedness Division objectives as outlined by the Chief – Safety & Security Officer.
  • Work closely with the SSEP leadership to develop training programs and track compliance with related drills across the District.
  • Manage the development and maintenance of the District's emergency preparedness plans.
  • Work closely with the SSEP leadership to develop training programs and track compliance with related drills across the District.
  • Manage Department of Justice (DOJ), FEMA, and Justice Grants for School Security Support Services.
  • Collaborate with the District’s Grants Office to assist in identify SSEP related grants as well as assist with grant production and implementation of grants as the SSEP representative.
  • Collaborate with Charter School Office to assist with the District oversight of Charter School compliance with District, State and Federal requirements related to safety & security.
  • Work closely with Human Resources, and Finance, manage the budget, payroll and human resources operations for SSEP.
  • Oversee the SSEP Emergency Management Department, Project Management, and Data Analysis Departments.
  • Assist with the coordination and implementation of communication strategies with various internal and external stakeholders to drive awareness and understanding of the District’s SSEP programs.
  • Work closely with District and school-based safety and security employees to develop, disseminate and train staff on SSEP programs and enterprise risk mitigation.
  • Implement and administer training programs related to safety, security and emergency preparedness for District and schoolbased staff and administrators.

Training Administrator

Broward County Public Schools
Ft. Lauderdale, FL
10.2021 - Current
  • Develop and coordinate training to help individuals learn company policies and procedures and job tasks.
  • Facilitate onboarding and orientation training to communicate policies and
    procedures to new hires.
  • Develop practical training programs to impart knowledge and improve individual skill sets to internal staff and external stakeholders.
    •Train newly hired staff to fill key positions and maximize productivity.
    • Monitored training effectiveness through observation and metrics analysis.
  • Facilitate job interviews and hiring panels to screen new recruits
  • Facilitate integration projection during the implementation of new platforms, hardware, and software.
  • Develop and present new ideas and conceptualize new approaches and solutions.
  • Maintain up-to-date records of all completed trainings and certifications.
  • Collaborate with internal stakeholders to determine appropriate training needs.
  • Cultivate and maintain relationships to promote positive work culture.
  • Maintain internal training and resource databases.
  • Train staff on the use of new software.
  • Partner with staff to create professional development plans to support personal and business growth.
  • Conduct research that will assist with implementing best practices for training and development, leadership development, collaboration, quality control, and soft skill development.
  • Compile reports on the effectiveness of training programs.
  • Prepare custom training course materials and presentations for corporate training.
  • Develop targeted courses to achieve company training objectives and enhance skills of new employees in leadership roles.

Training and Compliance Officer

Wynn Network Associates
Atlanta, GA
09.2013 - 08.2015
  • Assisted with the company's online learning environment.
  • Collaborated on developing the company's onboarding program, training courses, policies and procedures, corporate documents.
  • Monitored state interface for agents and helped navigate state and federal compliance platforms.
  • Researched compliance requirements to assure insurance agent compliance
  • Streamlined acquisition of reporting requirements to disseminate across multiple business lines and IT support teams.
  • Maintained and revised policy procedures for general operation of the compliance program.
  • Adhered to deadlines in optimizing regulatory and operational performance.
  • Organized training programs to educate company staff on benefits and consequences of complying or defying regulations.
  • Developed and implemented strategies necessary for minimizing risk of non-compliance.
  • Monitored compliance risk controls to identify deviations and offer recommendations.
  • Liaised between regulatory agencies and internal departments to facilitate regulatory and related matters.
  • Established internal controls and processes to support compliance through project management and engagement of key stakeholders.
  • Developed systems to track and monitor compliance with regulatory requirements and internal policies.
  • Utilized risk management techniques and business knowledge to improve compliance programs.
  • Participated in networking and learning opportunities to remain current with evidenced-based practices.
  • Performed testing to evaluate processes, enhance test scripts and analyze results.
  • Used proprietary systems to process applications, filings and registrations.

Business Compliance Consultant

Epic Strategic Business Solutions
Laurderhill, FL
2000 - Current
  • Prepared and filed local, state, and Federal documents for new and existing business to ensure business compliance.
  • Pinpointed inefficiencies in business processes and recommended improved business processes.
  • Guided client accounts through the entire business lifecycle including executing contracts, and advising on methods for maximizing return from services provided.
  • Deployed learning management system, boosting product awareness, adoption and usage through educational content.
  • Collaborated with subject matter experts, vendors and third-party training providers to support learning and development strategy.
  • Analyzed business processes and workflows and developed appropriate processes to boost productivity.
  • Established and restructured new and existing policies, processes and procedures.
  • Used process mapping to holistically improve performance outcomes.
  • Enacted new and re-engineered existing policies, procedures and processes to support improved practices across service delivery, sales development, business generation and long-term planning.
  • Researched strategies to drive improvements and devise new processes.
  • Acquired county vendor licenses for business and ensured annual compliance.
  • Conducted record searches and coordinated with other units on procedural enhancements.
  • Devised new and improved records management platforms to organize and protect data.

Certified Online Instructor

Arise Virtual Solutions
Miami, FL
08.2008 - 09.2013
  • Effectively certified online instructor and Subject Matter Expert.
  • Ensured high-end business client's performance standards were met.
  • Ensured compliance to state statutes, federal tax guidelines, and business protocols among independent business owners.
  • Proficiently coordinated online learning facilitation including course creation, course presentation, and lesson planning.
  • improved time management.
  • As the Subject Matter Expert (SME), I was responsible for assuring that each Client Support Professional (CSP) was able to successfully complete client training and maintain efficient service status to support for the client.
  • Utilized WebEx, MS Teams, and Zoho conferencing tools to conduct trainings and learning session both in the US and abroad.
  • Troubleshot and resolved web application issues escalated from customer support and other departments with a 100% success rate.
  • Ensured the immediate resolution of issues so that all project deliverables and key milestones, as defined by stakeholders, were met.
  • Assisted in the monitoring and reporting of website traffic and performance.
  • Created app documentation which provided all pertinent information including features, capabilities, and benefits.

Adjunct Professor

Mercer University
McDonough, GA
05.2006 - 08.2008
  • Effective faculty member for the School of Continuing and Professional Studies, certified to teach non-profit management courses.
  • Highly effect teacher of Organizational Leadership and Management/ Non-profit, Organizational Leadership.
  • Successfully improved student classroom participation through integration of creative role-playing exercises.
  • Fostered meaningful relationships among students through student teamwork and community service research projects.
  • Created curriculum and planned course content and methods of instruction.
  • Wrote and designed continuing education examinations.
  • Developed detailed daily lesson plans for activities.
  • Developed syllabus material, coordinating courseware and curriculum with the academic chair, facilitating class instruction, evaluating students, performance based on delivery, adhering to protocol guidelines, and prompt grading determination and input.

Deputy Sheriff

Miami- Dade Department of Correcton
Miami, FL
10.1990 - 04.2006
  • Drafted incident reports detailing criminal activity, civil proceedings, and varied incidents.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Attended regular trainings and maintained appropriate certifications.
  • Conducted routine and emergency head counts.
  • Assisted in restraining violent and unruly inmates.
  • Conducted cell and illegal substance checks.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Maintained daily logs of shift activity.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Conducted internal security checks and assessed risks to ascertain inmate safety.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
  • Monitored behavior of 1000+ inmates to prevent escape attempts, crime and other dangerous activities.
  • Processed all required forms for new facility admissions and submitted copies to maintain official records.

Education

MS - Public Management, Conferred

Saint Thomas University

BS - Business Management, Conferred

Savannah State University

Skills

  • Executive leadership
  • Federal grant management
  • Federal financial analyst
  • Strategic collaboration
  • Compliance and process analysis
  • Training and Professional Development
  • Primary and secondary research
  • Business management and coaching
  • Data analyst
  • General business management
  • Collaboration and communication
  • Microsoft Office Suite
  • Technical Writing
  • Business Plan development
  • Grant writing and management
  • Leadership Development
  • Performance Management

Certification

  • Certified Federal Grant Manager
  • Certified DOJ Financial Management Analyst
  • Certified Professional Learning Facilitator
  • Certified Human Resource Reporting Action Processor (HRAP/SAP)
  • Certified Anger Management De-escalation (AMD) Training
  • FEMA ICS 100, 200, 400, 700, 800 Certification
  • CPR/AMD Certified

Timeline

Director, Task Assigned

Broward County Schools
07.2023 - Current

Training Administrator

Broward County Public Schools
10.2021 - Current

Training and Compliance Officer

Wynn Network Associates
09.2013 - 08.2015

Certified Online Instructor

Arise Virtual Solutions
08.2008 - 09.2013

Adjunct Professor

Mercer University
05.2006 - 08.2008

Deputy Sheriff

Miami- Dade Department of Correcton
10.1990 - 04.2006

Business Compliance Consultant

Epic Strategic Business Solutions
2000 - Current

MS - Public Management, Conferred

Saint Thomas University

BS - Business Management, Conferred

Savannah State University

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