Kim Pemberton
Fountaintown,IN
Summary
Talented Hairstylist with thorough knowledge of hair care products and chemical compositions. Well-versed in using various hair styling tools. Creative and friendly individual possessing in-depth knowledge of latest trends paired with strong interpersonal skills.
Overview
26
26
years of professional experience
Work History
Hairstylist
E-clips Hair & Tanning
Fountaintown, IN
1998.08 - 2025.01
- Greeted customers, answered phones and booked appointments.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Updated and maintained customer information records and beauty services provided.
- Applied water or setting, straightening or waving solutions to hair.
- Followed updated techniques to color and treat hair and produce consistent results.
- Upsold additional services when appropriate to increase sales volume.
- Developed relationships with new clients through referrals from existing customers.
- Used curlers, rollers and curling irons to press and curl hair.
- Tracked inventory of supplies used for styling services.
- Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Recommended hair styles to compliment clients' facial features and coloring.
- Used thinning shears to remove bulk from the hair or create layers.
- Shaved, trimmed and shaped beards and mustaches.
- Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
- Worked collaboratively with colleagues to achieve common goals.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
- Managed cash register transactions during checkout process.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Developed new styles and techniques.
- Collaborated with other beauty professionals on projects related to hairstyling.
- Responded to customer inquiries by phone, email, and in person.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Combed, brushed and sprayed hair or wigs to set style.
- Participated in team discussions regarding marketing strategies for the salon.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Educated clients on proper home hair care maintenance techniques.
- Performed chemical treatments such as perms and relaxers.
- Organized scheduling of appointments throughout the day.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Assisted other stylists with busy periods in the salon.
- Applied highlights, lowlights or other coloring techniques.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Pre-booked future appointments to increase repeat business.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Bleached, dyed or tinted hair using applicator or brush.
- Advised clients on how to maintain their haircuts between visits.
- Created updos for special occasions like weddings or proms.
- Colored, cut and installed extensions according to style photos and client specifications.
- Operated cash registers to receive payments from patrons.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Recommended products to clients based on their individual needs.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Completed day-to-day duties accurately and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Achieved cost-savings by developing functional solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
- Managed household errands and other essential duties.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - Cosmetology
PJ'S College of Cosmetology
Greenfield1998-06
Skills
- Hair coloring
- Styling techniques
- Chemical treatments
- Client consultations
- Inventory management
- Customer relationship management
- Sales strategies
- Salon operations
- Trend analysis
- Upselling services
- Problem solving
- Time management
- Effective communication
- Team collaboration
- Client education
- Training and development
- Conflict resolution skills
- Color application
- Strong leader
- Client consultation
- Hair removal
- Customer loyalty building
- Makeovers
- Scalp treatments
- Special effects
- Blow-dry styling
- Hair maintenance expert
- Workstation cleaning
- Detail-orientated
- Sanitation practices
- [State] licensed cosmetologist
- Color composition
- Salon maintenance
- Customer consultation
- Customer buying trends
- Customer education
- Instrument sanitizing
- Hot waxing
- Industry trend analysis
- Razor cutting expert
- Foiling expertise
- Highly motivated self-starter
- Thermal styling
Timeline
Hairstylist
E-clips Hair & Tanning
1998.08 - 2025.01
Bachelor of Science - Cosmetology
PJ'S College of Cosmetology