Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Kim Perry

Kim Perry

Brooklyn,NY

Summary

Versatile Executive Administrator and Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills.

Recognized for successfully collaborating with management to develop work plans, financials and strategies. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of staff in dynamic, fast-paced settings.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Executive Director Non Profit

Butterflies Women's Group, Inc.
Brooklyn, NY
04.2009 - Current
  • Professional adviser for Officers on all aspects of organization's activities.
  • Foster effective team work between Officers and Executive Director.
  • Created promotional materials and provided insightful information to social media, websites and print media to educate public.
  • Oversee efficient and effective day-to-day operation.
  • Review existing policies annually and recommend changes as appropriate.
  • Provide support to Executive Committee by preparing meeting agenda and supporting materials.
  • Oversee logistics of yearly meeting, guest speakers and annual professional recognition dinner.
  • Created promotional materials and provided insightful information to social media, websites and print media to promote and increase membership.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Established and maintained strong relationships with customers, vendors and strategic partners.

Business Manager

Entrepreneurs Direct Link LLC
Brooklyn, NY
01.2022 - Current
  • Review company's strategic plans and developed departmental goals and standards to support vision.
  • Develop and schedule workshop and training webinars and presentations.
  • Devise strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
  • Train new hires, providing information and insight into corporate policies and procedures.
  • Promote energetic atmosphere with purpose to drive improvements in customer care and experiences.
  • Implement escalation procedures to effectively handle time-sensitive issues.
  • Interact well with customers to build connections and nurture relationships.
  • Implement business strategies, increasing revenue and effectively targeting new markets.
  • Recruit, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Schedule employees for shifts, taking into account customer traffic and employee strengths.
  • Manage purchasing, sales, marketing and customer account operations efficiently.
  • Handle problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitor daily cash discrepancies, inventory shrinkage and drive-off.
  • Cultivate and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Identify and qualified customer needs and negotiated and closed profitable projects with high success rate.

Medical Office Secretary

Kingsboro Psychiatric Center
Brooklyn, NY
01.2018 - 09.2020
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Obtained necessary information to facilitate assessment or admission process for patients randomized to surgery or medical treatment for the clinical trial.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Communicated with outside facilities for scheduling tests or surgeries.
  • Maintained current and accurate medical records for patients.
  • Answered phone calls and messages for physicians and medical facility, scheduling appointments, and handling patient inquiries.

Youth Division Aide IV

NYS Office Of Children And Family Services
Brooklyn, NY
12.2014 - 10.2017
  • Facilitated community outreach to expand participation and support.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Coordinated with different service providers to meet clients' individual needs.
  • Kept case files updated, accurate and aligned with requirements.
  • Helped clients navigate social services system and access needed resources.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.

Office Manager

NYS Office Of Children And Family Services
Brooklyn, NY
05.2012 - 12.2014
  • Maintained computer and physical filing systems.
  • Coordinated special projects and managed schedules.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Developmental Aide

Office For People With Developmental Disabilities
Brooklyn, NY
02.2011 - 02.2012
  • Guided developmentally disabled individuals through customized day programs.
  • Maintained healthy and comfortable living environment.
  • Transported individuals for shopping, errands and doctor appointments.
  • Helped develop plan of care for assigned patients.
  • Assisted residents with activities of daily living.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Documented vital statistics and coordinated with health care providers.
  • Transported clients for medical and personal outings.
  • Provided direct personal care and administrative services to clients.
  • Scheduled and coordinated medical appointments.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.

Affirmative Action Clerk

Office For People With Developmental Disabilities
Brooklyn, NY
02.2008 - 04.2010
  • Took notes on interviews and other workplace investigations, compiled records and organized documentation for cases.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Self-motivated, with a strong sense of personal responsibility.
  • Monitored implementation and impact of guidelines for nondiscriminatory employment practices.
  • Examined complaints made by workers, conducted interviews and mediated disputes.

Education

Master of Humanities - Human Services

Southern New Hampshire University
Hooksett, NH

Skills

  • Verbal Communication, People Skills,
  • Decision Making High, Energy Motivated, Microsoft Word, Excel, Power Point, Zoom, Google Platforms
  • Schedule appointments, Team player
  • Billing, Team work
  • Clients, Transportation
  • Data entry, Treatment programs
  • Database, Verbal Communication
  • Decision Making
  • Discharge plans
  • Fundraising
  • Inventory
  • Leadership
  • Logging
  • Operational leadership
  • Staff Management
  • Marketing
  • Excel
  • Power Point
  • Microsoft Word
  • Networking
  • Excellent people skills
  • Personnel
  • Policies
  • Strategic
  • Contract Management
  • Operations management
  • Employee management
  • Consulting
  • Staff training and development
  • Budgeting

Certification

  • New York State Notary
  • CPR FIRST AID Certified
  • New York City Certified Food Protection Manager
  • 360 National Food Manager
  • Opioid Overdose Prevention Certified
  • COVID VACCINATED
  • New York Cares Volunteer
  • New York City Board of Elections Poll Worker

References

GIVEN UPON REQUEST

Timeline

Business Manager

Entrepreneurs Direct Link LLC
01.2022 - Current

Medical Office Secretary

Kingsboro Psychiatric Center
01.2018 - 09.2020

Youth Division Aide IV

NYS Office Of Children And Family Services
12.2014 - 10.2017

Office Manager

NYS Office Of Children And Family Services
05.2012 - 12.2014

Developmental Aide

Office For People With Developmental Disabilities
02.2011 - 02.2012

Executive Director Non Profit

Butterflies Women's Group, Inc.
04.2009 - Current

Affirmative Action Clerk

Office For People With Developmental Disabilities
02.2008 - 04.2010

Master of Humanities - Human Services

Southern New Hampshire University

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