Kim Pham
Manchester,NH
Summary
Dynamic professional with extensive experience at Melmark New England, skilled in applied behavior analysis, rapport building (both staff and clients) and crisis intervention. Proven ability to foster inclusive environments and promote community building. Adept at data analysis, executing treatment programs and conflict de-escalation, ensuring holistic care and positive outcomes for children with behavioral challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Children’s Residential Counselor
Melmark New England
Andover, MA
07.2024 - Current
- Run Individualized Education Programs (IEP) with clients
- Provided crisis intervention as needed to manage severe behaviors.
- Utilized technology and software for data collection, analysis, and reporting purposes.
- Delivered individualized treatment for children diagnosed with autism spectrum disorders or other behavioral and social challenges using applied behavior analysis principles.
- Utilized positive reinforcement and other behavior modification techniques to encourage progress.
- create a supportive and inclusive environment for students to thrive
- Teach functional living, socialization and communication skills
- Implement behavior management and clinical protocols effectively
- Maintain a clean and safe living environment
- Collaborate with interdisciplinary team members to ensure holistic care
- Document client progress, behavioral observations, and changes
Community Assistant
University Of New Hampshire
Durham, NH
08.2023 - 05.2024
- Responded promptly to resident inquiries regarding housing issues or concerns
- Organized recreational activities for residents bi-weekly
- Managed emergency situations calmly and efficiently.
- Guided clients through transition to independent living within community.
- Provided guidance to new students on campus policies and procedures.
- Inspected dorm rooms semi-annually during the academic school year to ensure proper saftey practices are being followed.
- Promoted community resources through printed marketing material, email newsletters and social media campaigns.
- Write reports of all incidents reported by residents or observed by staff.
- Provided support to residents in resolving conflicts and addressing grievances.
- Monitored student behavior on campus grounds and initiated appropriate disciplinary action when necessary.
- Made referrals to utilize community resources for resident's needs.
ABA Therapist Intern
Gersh Autism
Manchester, NH
06.2023 - 08.2023
- Work with children with Autism Spectrum Disorder (ASD) ages 3 to 12 years old
- Consulted supervising BCBA to assist in treatment implementation on difficult patients.
- Monitored client progress through the use of data collection systems and graphing techniques.
- Utilized technology and software for data collection, analysis, and reporting purposes.
- Utilized positive reinforcement techniques to encourage appropriate behaviors.
Residential Assistant
University Of New Hampshire
Durham, NH
08.2022 - 05.2023
- Developed and deepened relationships with residents and fellow staff.
- Developed promotional materials for residence hall events and programs.
- Collaborated with campus security to report and follow up on security incidents and concerns.
- Developed strategies to address challenging behavior among residents.
- Create recreational functions and social events for students to connect with staff or other students
- Provide and inform resources offered on campus to residential students
Camp Counselor
Recreational Specialties of Manchester
Manchester, NH
07.2022 - 08.2022
- Coordinated and led group activities for campers and counselors
- Organized recreational events for campers
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Managed conflict resolution among campers, promoting a positive and supportive community atmosphere.
- Established and built relationships with campers to ease fears in new environment.
- Worked with a highly diverse population of campers in low-income families
Education
Bachelor of Arts - Psychology
University of New Hampshire
Durham, NH05-2024
Skills
- Crisis prevention intervention (CPI) certified
- CPR and First Aid certified
- Data analysis
- Applied behavior analysis
- Behavior management
- Individualized treatment
- Team collaboration
- Conflict de-escalation
- Administrative duties
- Facility inspection
- Emergency response
- Residential treatment plans
- Organizational skills
- Goal setting
- Community building
- Mediate conflicts
- Case management
Languages
Vietnamese
Native/ Bilingual
Affiliations
- Crocheting
- Painting
- Journaling
- Tennis
- Cooking
Certification
- Crisis Prevention Intervention (CPI) certified
References
William McGinnis: Supervisor 2023/2024
Adams Tower West Building Manager
Phone: +1 (254) 716-1957
Email: william.mcginnis@unh.edu
References
References available upon request.
Timeline
Children’s Residential Counselor
Melmark New England
07.2024 - Current
Community Assistant
University Of New Hampshire
08.2023 - 05.2024
ABA Therapist Intern
Gersh Autism
06.2023 - 08.2023
Residential Assistant
University Of New Hampshire
08.2022 - 05.2023
Camp Counselor
Recreational Specialties of Manchester
07.2022 - 08.2022
Bachelor of Arts - Psychology
University of New Hampshire
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