Kimberly Pierce
Eddyville ,KY
Summary
Dynamic and compassionate professional with experience at Omni Vision as a Foster Care Provider, skilled in client documentation and life skills teaching. Proven ability to enhance children's well-being through effective communication and safety planning, fostering stability and growth in challenging environments. Committed to continuous improvement and positive reinforcement in care practices.
Overview
19
19
years of professional experience
Work History
Foster Care Provider
Omni Vision
Paducah, KY
01.2016 - Current
- Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
- Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
- Participated in ongoing training opportunities to stay current on best practices in foster care provision.
- Cared for medically fragile children in need of extensive support.
- Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
- Established clear boundaries within the home environment that promoted respect for themselves and others.
Cafeteria Worker
Lyon County School
Eddyville, KY
11.2018 - 12.2022
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Received and stored incoming supplies according to procedures.
- Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
- Served food according to temperature, safety, and presentation guidelines.
- Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.
Receptionist
Fast Pace Urgent Care
Paducah, KY
03.2012 - 08.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
3rd Key Manager
Trees N Trends
Paducah, KY
11.2006 - 12.2011
- Counted registers and cleaned and secured shop at end of shift.
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
- Assisted in developing promotional events for increased revenue generation during peak seasons.
- Participated actively in regional meetings alongside the store manager, discussing best practices and suggesting potential solutions for common challenges faced by stores within the area.
- Maintained clear communication channels between staff members, facilitating seamless shift handovers and minimizing operational disruptions.
- Actively participated in visual merchandising updates to maintain an appealing store appearance.
- Increased store sales by developing and implementing effective merchandising strategies.
- Coordinated closely with other keyholders to ensure smooth transitions during shift changes while maintaining overall store productivity.
Education
Lyon County
Eddyville, KY05.2001
Skills
- Nutrition planning
- Self-care awareness
- Life skills teaching
- Positive reinforcement
- Activity planning
- Safety planning
- Client documentation
- Clinical documentation
- File management
Timeline
Cafeteria Worker
Lyon County School
11.2018 - 12.2022
Foster Care Provider
Omni Vision
01.2016 - Current
Receptionist
Fast Pace Urgent Care
03.2012 - 08.2014
3rd Key Manager
Trees N Trends
11.2006 - 12.2011
Lyon County