Kim Pitts
Sandy
Summary
Dynamic Certified Pharmacy Technician with extensive experience at Consonus Pharmacy, excelling in medication dispensing and customer service. Proven track record of reducing medication errors through meticulous attention to detail and adherence to protocols. Skilled in inventory management and data entry, ensuring efficient pharmacy operations and enhanced patient satisfaction.
Overview
29
29
years of professional experience
Work History
Certified Pharmacy Technician
Consonus Pharmacy
10.2024 - 02.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Reduced medication errors through consistent attention to detail and adherence to established protocols.
- Supported customer needs by processing insurance claims quickly and accurately, reducing wait times and increasing satisfaction.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Set up and modified patient profiles to include current medications and insurance details.
- Held position of Intake Technician.
Certified Pharmacy Technician
Consonus Pharmacy
04.2019 - 04.2022
- Assessed prescription refills for accuracy before dispensing them to patients.
- Promoted compliance with state regulations by properly labeling medications and ensuring controlled substances were securely stored.
- Enhanced pharmacy operations by maintaining up-to-date knowledge of medication availability and proper dosing instructions.
- Boosted productivity by organizing inventory, ensuring efficient replenishment of stock, and minimizing waste.
- Expedited prescription processing by utilizing advanced software systems for data entry and label generation.
- Ensured smooth workflow within the pharmacy by performing quality control checks on all dispensed medications.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted and labeled prescriptions with correct item and quantity.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Reduced medication errors through consistent attention to detail and adherence to established protocols.
- Held position in Packaging Department at LTC Pharmacy.
Grocery Clerk
Fred Meyer
04.1996 - 03.2019
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
- Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
- Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
- Operated cash register to accurately process and record customer payments.
- Updated pricing and signage for sales and promotions, ensuring accuracy and compliance.
- Coordinated with vendors to ensure timely delivery of goods, keeping shelves well-stocked.
- Trained new employees in store procedures and customer service standards, maintaining high service levels.
- Conducted inventory checks to prevent stock shortages, ensuring product availability.
- Set up new sales displays each week with fresh merchandise.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Spanning 23 years, I've held many positions at many locations within the Fred Meyer chain of stores. Including Grocery Price Changer, Cashier, Frozen Lead/Order Clerk, and most notably Lead Teller for 13 years.
Education
Pharmacy Technician
Carrington College
Portland, OR04-2019
Cosmotology
Magee Bros. School of Beauty
Vancouver, WA01-1991
High School Diploma -
Mt. View High School
Vancouver, WA06-1989
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- HIPAA regulations
- Medication dispensing
- Filling prescriptions
- Manual and automated medication dispensing
- Pharmaceutical calculations
- Drug storage procedures
- Patient confidentiality
- Inventory management
- Drug inventory control
- Record keeping
- Point of sale systems proficiency
- Cash register operations
Timeline
Certified Pharmacy Technician
Consonus Pharmacy
10.2024 - 02.2025
Certified Pharmacy Technician
Consonus Pharmacy
04.2019 - 04.2022
Grocery Clerk
Fred Meyer
04.1996 - 03.2019
Pharmacy Technician
Carrington College
Cosmotology
Magee Bros. School of Beauty
High School Diploma -
Mt. View High School
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