Kimberly Poteat
Bryant,Arkansas
Summary
Dedicated and detail-oriented office professional with extensive experience in a non-profit bridge organization. Comfortable in a high-paced environment serving a variety of clients. Passionate to serve in an organization that prioritizes advocating for vulnerable populations. Seeking new opportunities for growth and development.
Overview
19
19
years of professional experience
Work History
Office Administrator
THE CALL
Saline And Perry Counties, AR
01.2019 - Current
- 5+ years of experience in diversified high volume office environment
- Oversees daily functions of a Support House: reunification visit rooms, foster care closet, and support services
- Client support
- Coordinate office operations
- Volunteer onboarding, engagement, and retention
- Managing high volume of inquiries for recruitment & processing for foster and adoptive homes and volunteers
- Processing background checks
- Create digital and printed materials
- Social media management and strategic yearly planning of content
- Maintained office schedule and calendar
- Local county donor relationships
The CALL Family Help Desk
THE CALL
State Wide, AR
01.2022 - 07.2024
- The CALL piloted this program under my leadership- Partnering directly with the Division of Children and Family Services to ease the burden of the state staff and better serve families
- Connected clients to resources to maintain in-home placement
- Developed materials for distribution
- Maintained positive relationships with the CALL and other partners
- Helped to foster new relationships to serve families and staff
- Identify programming gaps by county
- Guided The CALL on best practices regarding DCFS policies
- Monitored and help to implement state policy change
- Advocated for client specific needs
State Financial Coordinator
LIFETOUCH SCHOOL PICTURES
01.2006 - 01.2009
- Processed high volume payments for individual school accounts statewide
- Processed large volume of daily bank deposits
- Entered and organized data and transactions accurately and efficiently
- Hired and managed seasonal accounting staff
- Managed accounts payable and receivable functions, ensuring timely payments and accurate recordkeeping.
Education
Bachelor of Arts -
Flagler College
Saint Augustine, FL01.2005
Florida Teaching License -
State of Florida Board of Education
01-2005
Skills
- Salesforce
- Microsoft Office
- Meta Business Suite
- Organized
- Self motivated
- Excellent written and oral skills
- Multi Organization Collaboration
- Strategic Planning
- Donor Relations
- Community Engagement
- Organizational skills
- Trauma Informed
- Vision Casting
- Non-profit experience
Timeline
The CALL Family Help Desk
THE CALL
01.2022 - 07.2024
Office Administrator
THE CALL
01.2019 - Current
State Financial Coordinator
LIFETOUCH SCHOOL PICTURES
01.2006 - 01.2009
Bachelor of Arts -
Flagler College
Florida Teaching License -
State of Florida Board of Education