Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Poteat

Bryant,Arkansas

Summary

Dedicated and detail-oriented office professional with extensive experience in a non-profit bridge organization. Comfortable in a high-paced environment serving a variety of clients. Passionate to serve in an organization that prioritizes advocating for vulnerable populations. Seeking new opportunities for growth and development.

Overview

19
19
years of professional experience

Work History

Office Administrator

THE CALL
01.2019 - Current
  • 5+ years of experience in diversified high volume office environment
  • Oversees daily functions of a Support House: reunification visit rooms, foster care closet, and support services
  • Client support
  • Coordinate office operations
  • Volunteer onboarding, engagement, and retention
  • Managing high volume of inquiries for recruitment & processing for foster and adoptive homes and volunteers
  • Processing background checks
  • Create digital and printed materials
  • Social media management and strategic yearly planning of content
  • Maintained office schedule and calendar
  • Local county donor relationships

The CALL Family Help Desk

THE CALL
01.2022 - 07.2024
  • The CALL piloted this program under my leadership- Partnering directly with the Division of Children and Family Services to ease the burden of the state staff and better serve families
  • Connected clients to resources to maintain in-home placement
  • Developed materials for distribution
  • Maintained positive relationships with the CALL and other partners
  • Helped to foster new relationships to serve families and staff
  • Identify programming gaps by county
  • Guided The CALL on best practices regarding DCFS policies
  • Monitored and help to implement state policy change
  • Advocated for client specific needs

State Financial Coordinator

LIFETOUCH SCHOOL PICTURES
01.2006 - 01.2009
  • Processed high volume payments for individual school accounts statewide
  • Processed large volume of daily bank deposits
  • Entered and organized data and transactions accurately and efficiently
  • Hired and managed seasonal accounting staff
  • Managed accounts payable and receivable functions, ensuring timely payments and accurate recordkeeping.

Education

Bachelor of Arts -

Flagler College
Saint Augustine, FL
01.2005

Florida Teaching License -

State of Florida Board of Education
01-2005

Skills

  • Salesforce
  • Microsoft Office
  • Meta Business Suite
  • Organized
  • Self motivated
  • Excellent written and oral skills
  • Multi Organization Collaboration
  • Strategic Planning
  • Donor Relations
  • Community Engagement
  • Organizational skills
  • Trauma Informed
  • Vision Casting
  • Non-profit experience

Timeline

The CALL Family Help Desk

THE CALL
01.2022 - 07.2024

Office Administrator

THE CALL
01.2019 - Current

State Financial Coordinator

LIFETOUCH SCHOOL PICTURES
01.2006 - 01.2009

Bachelor of Arts -

Flagler College

Florida Teaching License -

State of Florida Board of Education
Kimberly Poteat