Dedicated and compassionate professional with a background in business and a proven track record of providing support and guidance to individuals in need. Deep understanding of effectively working with people from diverse backgrounds. Committed to making a positive impact in their lives. Genuine passion for helping others access the services they require. Strive to contribute to the betterment of society through work.
Overview
14
14
years of professional experience
Work History
RETAIL SALES ASSOCIATE
Tootsie Too’s/Red Wing Restyle
09.2022 - Current
Key holder responsible for opening/closing busy retail store, working with vendors on new orders, maintaining a clean and inviting space while focusing on sales goals
Building rapport with customers, providing education on new products, helping customers with specific shopping needs
Purchasing, receiving and managing inventory, developing merchandising displays, and creating an engaging environment for customers
OWNER/PROPERTY MANAGER
Insight Management LLC
08.2021 - Current
Company Overview: Management company for homeowner associations, tax-credit, and market rate rentals
Responsible for all aspects of properties including accounts receivable/accounts payable, contract negotiation, vendor management, marketing, and leasing
Project management for full interior remodeling of rental units
Trained and motivated employees to perform daily business functions.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Worked closely with Board of Directors on all decisions, created agendas with corresponding documents for monthly board meetings
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Managed day-to-day business operations.
PROPERTY MANAGER
Maple Hills Apartments/CommonBond Communities
08.2018 - 12.2021
Responsible for managing the daily operations of a 96-unit Section 8 property to provide a fiscally sound, well-maintained, and socially healthy community
Ensured compliance with state, federal, and local laws, plus city requirements
Stayed abreast on any and all changes in fair housing
Developed and maintained effective professional relationship with residents, the community, vendors and outside agencies
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Kept properties in compliance with local, state, and federal regulations.
Conducted regular inspections of both interior and exterior of properties for damage.
Delivered emergency 24-hour on-call service for tenants on building issues.
ASSOCIATION MANAGER
FirstService Residential
12.2016 - 08.2018
Portfolio manager for condominium, townhome and single-family associations which included day-to-day operations of homeowner communication, property inspections, vendor management, contract management, project management, and property maintenance
Acquired and maintained current knowledge of state statutes and each client’s governing documents, policies, and procedures
Analyzed advantages and disadvantages of alternative solutions to problems and made recommendations to the Board of Directors
Coordinated the repair and restoration process for capital improvements
Developed complete and accurate annual budgets, meeting all deadlines and demonstrated through analysis and consideration for the goals of the Association
Responsible for all financial matters including but not limited to creating budgets, approving invoices, and reviewing monthly financials packets
PROPERTY MANAGER
Marketplace Management
08.2010 - 12.2016
Portfolio manager for multiple condominium and townhouse associations, which included the same duties as the association manager position above, plus training of new employees
Staff Development Coordinator/Infection Preventionist at Hastings Senior Health and LivingStaff Development Coordinator/Infection Preventionist at Hastings Senior Health and Living