Kim Rife
Garden City,MI
Summary
Reliable custodial maintenance worker with strong attention to detail and commitment to cleanliness and safety. Proven ability to efficiently train staff and maintain high hygiene standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Custodial Maintenance Worker
Schuler
Canton, Michigan
08.2021 - 12.2025
- Cleaned and sanitized restrooms, ensuring hygiene standards were maintained.
- Trained new staff on cleaning procedures and safety protocols effectively.
- Conducted routine inspections of facilities for cleanliness and maintenance needs.
- Sweep, mop, and scrub floors; vacuum carpets; empty trash receptacles; clean windows, walls, and ceilings; replenish restroom supplies.
- Completed daily cleaning checklists for diverse range of spaces inside buildings.
- Notify supervisors immediately if any damage is found or needs repair.
- Serviced kitchen and bathrooms with in-depth cleanings to sanitize spaces and restock supplies.
- Monitor inventory levels of cleaning supplies and order new items when necessary.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Stripped, sealed and polished floors.
- Serviced, cleaned and restocked restrooms.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Dusted furniture, machines or equipment.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Kept business entrances clean, tidy and professional in appearance.
Cashier/Food Preparation Worker
Sodexo
Livonia, Michigan
04.2018 - 09.2021
- Managed cash register and maintained accurate cash drawer balance.
- Processed customer transactions accurately and efficiently.
- Handled customer inquiries and resolved issues promptly.
- Assisted in restocking merchandise and organizing displays.
- Collaborated with team members to ensure smooth operations.
- Maintained cleanliness and organization of checkout area.
- Provided excellent customer service to enhance shopping experience.
- Trained new cashiers on procedures and register operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Prepared ingredients for meal production according to established guidelines.
- Maintained cleanliness and organization in food preparation areas.
- Assisted in cooking and assembling dishes for service.
- Followed safety protocols during food handling and preparation tasks.
- Monitored inventory levels of food supplies and reported shortages.
- Collaborated with team members to ensure timely meal service.
- Adhered to health regulations while preparing and serving food items.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Worked in fast-paced, ever-changing environment.
- Re-stocked, organized and arranged service and food stations.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Packaged and stored food products appropriately for proper handling and preservation.
- Maintained cleanliness of floors in the kitchen area throughout shift.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Kept track of supplies used in the kitchen to ensure restocking when necessary.
- Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
- Performed additional tasks assigned by chef or supervisor.
- Measured ingredients required for specific food items being prepared.
- Disposed of leftover food following health code guidelines.
- Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
- Assisted in unloading delivery trucks containing food supplies.
- Assisted in the plating and presentation of food for service.
- Took and recorded temperatures of food, refrigerators and freezers.
Education
High School Diploma -
Franklin High School
Livonia, MI06-1983
Skills
- Cleaning procedures
- Chemical handling
- Safety protocols
- Facility inspections
- Inventory management
- Customer service
- Employee training
- Attention to detail
- Time management
- Effective communication
- Maintenance reporting
- Sanitation practices
- Carpet cleaning
- Rug shampooing
- Checklists and recordkeeping
- Strong work ethic
- Strong coordination
- Deep cleaning
- Heavy lifting
- Window washing
- Stain removal
- Use of Cleaning Tools
- Sanitation techniques
- Carpet steaming and shampooing
- Fixture polishing
- Floor cleaning
- Understanding of Cleaning Solutions
- Teamwork
Certification
Chauffeurs License
Timeline
Custodial Maintenance Worker
Schuler
08.2021 - 12.2025
Cashier/Food Preparation Worker
Sodexo
04.2018 - 09.2021
High School Diploma -
Franklin High School