Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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KIM Ritter

KIM Ritter

Grass Valley,CA

Summary

Well-qualified! With over 20 years of sales/ customer service experience, while also having business and a finance background as a plus! Highly proficient in building lasting relationships with customers to further company goals. Ready to leverage training and experience to take on new professional challenges!

Overview

25
25
years of professional experience

Work History

Licensed Relationship Banker

JPMorgan Chase
12.2022 - Current
  • B2B and B2C sales accounts.
  • Licensed: SIE, 63, 6, Ca Notary, Ca Life Insurance.
  • Associated with FINRA.
  • Knowledge in: Financing, accounts, products, business, investing, insurance, trusts, LLC's, notarization and day to day banking.
  • Responsibilities include: Finding investment opportunities/ sales, maintenance, fraud, customer service, self managing, complex account setup for legal, upholding sales goals, prospecting, and creating a long lasting client relationships.
  • Maintain consultive relationships through: outbound phone calls/ emails, visits and consistent communication.
  • Top sales performer for our region.


Licensed Real Estate Agent

Realty One Group
04.2021 - Current
  • Owner/ Operator/ Sales
  • Licensed: Department of Ca Real Estate, Ca Signing Notary in Real Estate.
  • Combined group sales over $42 Million in 2022.
  • Creating a long lasting relationships for future retuning sales.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Confirmed compliance with federal and state laws to enforce regulations.
  • Responsibilities include: customer service, sales, prospecting, branding, marketing, networking, pipelining, office administration, accounting, contracts, negotiating, knowledge state of laws and building codes.
  • High level soft skills and : multi tasking, prioritization, communication, organization, detail orientation, time management, leadership and management.
  • Associated to: PCAR, NAR, NCAR, and varied cities of Chamber of Commerce.
  • Computer programs: Microsoft Office package, CMA, NMLS, Social media platforms, Canva, web page development, Google, and Outlook.

Head Bartender

Ruth Chris Steakhouse
10.2017 - 05.2021
  • Trained all bartenders.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Knowledge of specialty craft drink ingredients, mainstream cocktails, and liquor products.
  • Fine dinning trained.
  • High in: multi tasking, prioritization, soft skills, self management, team building, customer service and sales.
  • Create repeated clientele.

Manager's Assistant

Pi Artisan Pizzeria
12.2016 - 08.2017
  • I started off consulting and ended up being hired as an assistant manager at this green family owned restaurant.
  • Responsibilities included: conflict resolution, hiring/ firing, scheduling, bookwork, deposits, closing/ opening the restaurant, taking care of the owners wants/ needs for their business, training all front of house staff and managers.
  • Changed cocktail and food menu to streamline service.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Head Bartender

Fats Asian Bistro
03.2006 - 11.2016
  • Trained new bartenders.
  • I created my bar reputation at this location and my following clientele.
  • I was the main night bartender at this establishment. This required me to be a strong/ dependable employee, have high multi task skills, excellent drink knowledge, be fast/ efficient and create long lasting clientele.
  • I went beyond my bartending expectations and started to take on managing duties. This was done by vendor relationships, ordering liquor/ supplies, doing weekly/ monthly inventory, and revamping the wine and cocktail lists.
  • The famous "Fats Mai Tai" was created in collaboration with myself and another bartender to which we promoted for years till its popularity today.

Head Bartender

Chevy’s Mexican Restaurant
06.1998 - 03.2006
  • This was the third highest grossing store in sales in the nation.
  • I was apart of a traveling training crew to help open new locations.
  • This bar helped me to learn high multi-tasking, prioritization, knowledge of recipes, be calm under pressure, and to be quick.
  • Worked all front of house positions.

Education

High School Diploma -

Placer High School
Auburn, CA

Associate of Arts - Liberal Arts

Sierra College
Rocklin, CA

Bachelor of Arts - Interior Architecture

CA State University
Sacramento, CA

Skills

  • Connect for repeat clientele
  • Sales
  • Customer service
  • Time Management/ Multi-Tasking
  • Independent/ Team Player
  • Business
  • Leadership
  • Soft skills/ Communication
  • In and Outbound phone calls
  • Microsoft Office
  • Microsoft Outlook
  • CMA Software Knowledge
  • Database Management

Accomplishments

  • Pleasant Grove Blvd, Roseville, Ca
  • DELI CUSTOMER SERVICE / TRAINER
  • Nugget markets has a high standard within the company and its employees
  • It excels in creating a positive culture within a company, high customer service/ satisfaction and the education to excel skills to work a different level of customer service
  • The expectations are the following: product knowledge, be sociable with guests, work in the busiest department efficiently, deal with customer complaints/ go the extra mile, train incoming crew, and help manage floor breaks, I was the Lead Bartender /Certified Trainer at this fine dining restaurant
  • It is a corporate training store for the mid to west regions of the U.S
  • I was responsible for training all in-house bartenders and outside management
  • We had competitions receiving incentives (other than higher tip percentages) to motivate sales
  • This was a very professional atmosphere therefor creating a high expectation to perform
  • With fine dining it is essential to be detail oriented, organized, knowledgeable, stay calm under pressure, structured, know formalities and its steps
  • 20+ years, Friend/ Co-worker at
  • Chevys, Fats and Ruth’s Chris
  • Ms
  • Elle Brazzil
  • Sr
  • Corp Recruiter, Zenni Optical
  • P: 510-941-9452
  • R: 7+ years, Friend/ Co-worker at
  • Fats
  • Ms
  • Karina Almanza
  • Teacher, Dry Creek Elementary
  • P: 916-747-7062
  • R: 11+ years, Friend/ Ex manager at
  • Fats
  • Mr
  • Phillipe Chordas
  • Store Director, Nugget Markets
  • P: 916-746-7799
  • R: 1+ year, Store Director at Nugget
  • Market
  • A : street address country 01234
  • Mr
  • Kevin Lorrain
  • Owner, Beach Hut Deli
  • P: 530-613-1993
  • R: 11+ years, Ex manager at Fats and fellow Ex Manager at Pi Artisan
  • Mr
  • Jared Lalonde
  • Mentor/ Relator, Realty One
  • P: 916-224-0288
  • R: 20+ years, Current mentor, and associate

Timeline

Licensed Relationship Banker

JPMorgan Chase
12.2022 - Current

Licensed Real Estate Agent

Realty One Group
04.2021 - Current

Head Bartender

Ruth Chris Steakhouse
10.2017 - 05.2021

Manager's Assistant

Pi Artisan Pizzeria
12.2016 - 08.2017

Head Bartender

Fats Asian Bistro
03.2006 - 11.2016

Head Bartender

Chevy’s Mexican Restaurant
06.1998 - 03.2006

High School Diploma -

Placer High School

Associate of Arts - Liberal Arts

Sierra College

Bachelor of Arts - Interior Architecture

CA State University

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KIM Ritter