Kim Roberts
Littleton,CO
Summary
Accomplished healthcare professional with a proven track record of delivering mission-critical results in fast-paced environments. Known for dynamic and resourceful problem-solving skills that consistently identify innovative solutions to empower teams, enhance company performance, and elevate customer satisfaction. Demonstrates a strong commitment to exceeding expectations and driving success in collaborative efforts and strategic initiatives while fostering a culture of excellence and continuous improvement within the healthcare sector. Licensed nursing professional skilled in patient care, medication administration, and health monitoring, with a strong focus on team collaboration to ensure reliable support and adaptability to changing needs. Renowned for effective communication, problem-solving abilities, and empathy in high-pressure environments, prepared to significantly enhance patient outcomes and overall healthcare quality.
Overview
39
39
years of professional experience
1
1
Certification
Work History
LPN
Berkley Home Health and Hospice
01.2020 - 01.2024
- Coordinated and assisted in the management of the care of up to 20 patients in a hospice setting, providing skilled nursing services, and overseeing the implementation of care plans. Applied strong clinical knowledge, excellent communication skills, and the ability to manage patient care autonomously, while collaborating with an interdisciplinary healthcare team.
- Conduct comprehensive patient assessments to identify healthcare needs, develop individualized care plans, and update plans as needed.
- Provide skilled nursing care, including pain and symptom management, medication administration, and patient education, in accordance with the care plan and physician's orders.
- Communicate effectively with patients, families, physicians, and other members of the healthcare team to update them on patient progress, discuss treatment plans, and address any concerns.
- Monitor patients' physical, emotional, and spiritual well-being, ensuring their comfort and dignity during end-of-life care.
- Collaborate with the interdisciplinary team to develop and implement patient care strategies that align with patients' wishes and goals.
- Ensure compliance with regulatory guidelines, documentation requirements, and facility policies and procedures related to hospice care.
- Provide bereavement support and resources to patients' families, and caregivers as needed.
- Participate in team meetings to discuss patient care plans, progress, and any barriers to achieving patient goals.
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to the nursing team.
Clinical Wellness Manger
Castle Country Assisted living
01.2019 - 01.2020
- Provided supervision for day-to-day operations of three facilities, in accordance with set policies and guidelines. Managing up to 32 employees.
- Maximized resident satisfaction by cultivating strong communication initiatives regarding care, medication, and treatments between residents, families, and physicians.
- Hired, evaluated employee performance, provided feedback, coaching, and disciplining as necessary.
- Coordinated and implemented a new Emar and computer documentation program, ensuring training for all staff.
- Oversaw and coordinated the transition to the new pharmacy, ensuring training for all staff.
- Implemented a set scheduling program for staff.
- Provided monthly in services, along with daily individual or small group training.
- Performed potential resident assessments to establish appropriateness for the facility. Following the protocol for admission criteria. Discharge planning.
- Developed and implemented wellness programs tailored to resident needs.
- Collaborated with healthcare professionals to enhance resident health outcomes.
LPN
The Denver Hospice/Optio Palliative Care
01.2016 - 01.2019
- Assumed responsibility and accountability for facilitating, communicating, and collaborating with the healthcare team to identify and meet the physical, psychosocial, functional, and emotional needs of the patient.
- I used critical thinking to implement a plan of care. Evaluated the patient's response, and intervened to ensure optimal patient outcomes.
- Provided emergency treatments as outlined in the plan of care, while communicating with the patient, physician, and family to determine if transport to the ER was necessary.
- Provide patient and family education through assessment of learning readiness, needs, and ability. Provided teaching and evaluated for effectiveness.
- Demonstrated competency in a variety of therapeutic and diagnostic interventions, including but not limited to pain assessments and management, wound care, medication administration, IV infusions, tube feedings, phlebotomy, and specimen collections. Worked closely with all team members: MDs, RNs, SWs, CHPs, PTs, OTs, and CNAs, demonstrating clear and timely communication.
- Collaborated with interdisciplinary teams to enhance patient care delivery.
- Administered medications and treatments as prescribed by healthcare providers.
- Educated patients and families on care plans, fostering understanding of health management strategies.
Health and Wellness Director
Brookdale Senior Living
01.2014 - 01.2016
- Successfully teamed without outside agencies to provide outstanding service to residents and their families.
- Fostered interdisciplinary relationships by negotiating and building consensus to attain goals for all disciplines.
- Provided oversight and management to up to 25 caregivers. Provided monthly in services, along with daily individual or small group training. Provided motivation or coaching as needed.
- Performed potential resident assessments to establish appropriateness for the facility. Following the protocol for admission criteria. Discharge planning.
- Motivated and assisted with sales and marketing strategies.
- Developed and implemented wellness programs enhancing resident health outcomes.
- Collaborated with healthcare professionals to ensure holistic care for residents.
Adult Day Health Services Manger
Innovage Greater Colorado PACE
01.2010 - 01.2014
- Coached and developed three departments. Nursing, dietary, and recreation. Over seeing up to 45 residents.
- Established and maintained positive relationships with government regulators, residents, families, physicians, and the community at large.
- Established an annual budget for three departments and remained within budget for four years.
- Contributed to and participated in community education projects to foster widespread prevention and understanding of geriatric illnesses, with an emphasis on Alzheimer's dementia.
- Maximized patient satisfaction by cultivating strong communication initiatives regarding care, medication, and treatments.
- Proven problem-solving ability within the family, residents, and the community.
- Led cross-functional teams to enhance patient care services and streamline operational processes.
- Developed and implemented strategic initiatives to improve service delivery within health programs.
Health and Wellness Director
Dayton Place/Morning Star
01.2009 - 01.2010
- Expertly planned, coordinated, organized, and directed the initiation of 'in-place hospice.'
- Evaluated employee performance, provided feedback, and coached staff as needed.
- Provided in services, as regulated.
- Assisted in the design and execution of programs that contributed to the substantial growth of the organization in the 2009 fiscal year.
- Assisted in the building of a new memory care unit. Provided staff training in dementia care.
Health and Wellness Director
Brookdale Senior Living
01.2006 - 01.2009
- Provided supervision for day-to-day operations of the facility, in accordance with set policies and guidelines.
- I covered for the Executive Director as needed.
- Provided sales and marketing strategies when needed. Increase the census to accomplish set goals.
- Effectively completed potential resident assessments to establish their appropriateness for the facility. Completed annual assessments for current residents to evaluate their ongoing needs.
- Evaluated employee performance, provided feedback, and coached staff as needed.
- Developed and implemented comprehensive wellness programs promoting physical and mental health.
Care Management Coordinator of IV Infusion Therapy
Option Care
01.2004 - 01.2006
- Responsible for building and maintaining relationships with referral sources.
- Obtaining medical and insurance information to determine patient needs and our ability to service.
- Discharge planning.
- Obtaining and reviewing physician orders.
- Closely communicated with patients and families from the first day of service to the last.
- Troubleshooting problems as they arise and finding solutions.
- Initiated protocols and methods of organization to maximize efficiency, ensuring an easy transition for patients, families, and physicians with our company.
- Collaborated with multidisciplinary teams to streamline communication and optimize resource allocation.
Post Partum and New Born Nursery
Swedish Medical Center
01.1993 - 01.2003
- Effectively provided all routine and emergency postpartum care.
- Expertly provided teaching and support to breastfeeding mothers.
- Superior skills in teaching newborn baby education classes.
- Provided discharge education.
- Completed breastfeeding education classes.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Float Staff Nurse
St Anthony Central
01.1991 - 01.1993
Female surgical unit
Worthing District Hospital
01.1985 - 01.1987
Education
Associate of Science Nursing - RN
Worthing District School of Nursing
England09.1985
Skills
- Exceptional assessment skills – self motivated to accomplish goals
- Knowledgeable and accurate documentation skills
- Exceptional communication and training skills
- Sound decision making- personal and professional integrity
- Critical thinking proficiency
- Experienced in case management
- Skilled in phlebotomy and IV certified
- Vast experience in; Geriatrics and Hospice, Medical, Surgical, Obstetrics, Orthopedics, Pre and Post op care
Accomplishments
- Supervised team of up to 34 staff members.
- Achieved staffing efficiency by introducing Excell program for staffing needs tasks.
Certification
- LPN Certification (USA)
- BLS/CPR
- Alzheimer's/Dementia Certificate
- Alzheimer's Association
- Management and Leadership Certificate
- Marketing – Sales and Development Training
- IV Certification
- Mental Health First Aid USA
- Targeted Selection Interviewer Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
LPN
Berkley Home Health and Hospice
01.2020 - 01.2024
Clinical Wellness Manger
Castle Country Assisted living
01.2019 - 01.2020
LPN
The Denver Hospice/Optio Palliative Care
01.2016 - 01.2019
Health and Wellness Director
Brookdale Senior Living
01.2014 - 01.2016
Adult Day Health Services Manger
Innovage Greater Colorado PACE
01.2010 - 01.2014
Health and Wellness Director
Dayton Place/Morning Star
01.2009 - 01.2010
Health and Wellness Director
Brookdale Senior Living
01.2006 - 01.2009
Care Management Coordinator of IV Infusion Therapy
Option Care
01.2004 - 01.2006
Post Partum and New Born Nursery
Swedish Medical Center
01.1993 - 01.2003
Float Staff Nurse
St Anthony Central
01.1991 - 01.1993
Female surgical unit
Worthing District Hospital
01.1985 - 01.1987
Associate of Science Nursing - RN
Worthing District School of Nursing