Kim Ruck
Fair Lawn,NJ
Summary
Highly qualified and entrepreneurial individual with a strong background in organizing and cleaning services. Demonstrated success in improving operations and problem-solving. Exceptionally skilled in developing lasting relationships with clients and team members to drive company objectives. Eager to utilize training and experience to embrace new professional challenges. Currently pursuing a psychology degree with a high GPA and actively involved in community service. Seeking to leverage organizational skills, customer service experience, and academic knowledge in a new career path.
Overview
14
14
years of professional experience
Work History
Self-Employed
Aliltyde Organizing and Cleaning Company
2013.01 - Current
- Founded and operated a successful organizing and cleaning business for private homes and commercial locations including banks and medical offices.
- Developed customized cleaning programs, schedules and organizational systems for clients.
- Managed client relationships, scheduling, and billing, ensuring high levels of customer satisfaction.
- Developed and maintained new sanitation protocols, techniques and notification standards during Covid19 pandemic.
- Self-motivated, with a strong sense of personal responsibility.
Airbnb Property Manager
Leen Mosley
2018.01 - 2024.07
- Managed multiple Airbnb properties in a competitive market, ensuring high standards of cleanliness, communication and guest satisfaction.
- Coordinated bookings, check-ins, and check-outs, equipment and facility repair maintaining a high occupancy rate.
- Handled guest inquiries and resolved issues promptly, achieving positive reviews and repeat bookings.
- Maintained positive Owner / Guest relationships, ensuring clear communication and prompt resolution of any concerns.
Census Enumerator
U.S. Census Bureau
2010.04 - 2011.03
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
- Contributed to higher completion rates through persistent follow-up visits for non-responsive households.
- Increased response rates by successfully communicating the importance of accurate census data.
- Provided exceptional customer service when interacting with respondents, fostering positive relationships between citizens and government agencies.
Education
Associate of Arts - Psychology
Bergen Community College
Bergen County NJ05.2025
Skills
- Property Management
- Organization and Real Time Problem Solving
- Customer Service / Human Resources
- Interpersonal, Telephone and Digital Communications
- Multi Level Logistics / Schedule Coordination
- Administrative Support
- Accounting and Financial Management
References
Available upon request.
Volunteer Experience
- Local Church: Assisted with community events and outreach programs.
- Girl Scouts, Cub Scouts, and Boy Scouts: Volunteered as a troop leader and event organizer, fostering leadership and teamwork skills in young members.
Timeline
Airbnb Property Manager
Leen Mosley
2018.01 - 2024.07
Self-Employed
Aliltyde Organizing and Cleaning Company
2013.01 - Current
Census Enumerator
U.S. Census Bureau
2010.04 - 2011.03
Associate of Arts - Psychology
Bergen Community College
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