Kim Schurr
Anderson,IN
Summary
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
28
28
years of professional experience
Work History
Certified Dog Trainer
Paws On Call
Anderson, IN
05.2018 - Current
- Developed tailored training programs to enhance obedience and behavior for diverse dog breeds.
- Conducted individual training sessions to foster positive owner-pet relationships.
- Evaluated canine behavior to identify specific training needs and develop effective solutions.
- Developed customized training programs for special-needs dogs including those with physical disabilities or sensory impairments to enhance their overall quality of life.
- Increased client retention rates through exceptional customer service, empathy towards dog owners'' challenges, and genuine passion for improving human-canine relationships.
- Managed client scheduling and billing efficiently, ensuring timely payments and maintaining transparent communication with clients on their financial commitments.
Phlebotomy Specialist
Community Hospital Anderson
Anderson, IN
04.2017 - 04.2019
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate records of patient information and specimen handling in compliance with regulatory standards.
- Trained new staff on phlebotomy procedures, safety protocols, and equipment usage to enhance team efficiency.
- Implemented quality control measures for laboratory specimens, improving accuracy of test results and reducing errors.
- Managed inventory of phlebotomy supplies, ensuring availability while minimizing waste through efficient stock management.
- Identified areas of opportunity for process improvements, leading to more streamlined operations within the lab setting.
- Participated in quality improvement initiatives, enhancing laboratory efficiency and safety measures.
- Utilized electronic medical record systems effectively for accurate documentation of all phlebotomy procedures performed on patients.
- Maintained a clean and safe work environment, adhering to infection control protocols and best practices.
- Built strong relationships with patients through clear communication and empathetic care during blood draws.
LPN Charge Nurse
Rawlins House
Pendleton, IN
06.1998 - 01.2011
- Oversaw daily nursing operations, ensuring compliance with established protocols and standards.
- Administered medications and treatments while monitoring patient responses and adjusting care plans accordingly.
- Coordinated patient care activities among interdisciplinary team members to enhance overall service delivery.
- Mentored new nursing staff, providing guidance on best practices and fostering a collaborative work environment.
- Facilitated staff meetings to discuss care challenges, share insights, and develop strategies for improved outcomes.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Provided compassionate end-of-life care, supporting patients and their families through difficult times.
- Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
- Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
- Assisted physicians during procedures, demonstrating strong clinical knowledge and attention to detail for successful outcomes.
- Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
- Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit.
- Enhanced staff morale by fostering a supportive work environment, recognizing outstanding performance, and addressing concerns effectively.
- Monitored patient health conditions to report changes to assigned physician.
Education
Licensed Practical Nurse
Ivy Tech
Anderson, INHigh School Diploma -
Anderson High School
Anderson, INGraduate Certificate - Dog Training
Dog Trainer College
Spencer, IN04.2017
Skills
- Private instruction
- Patience and empathy
- Client relationship building
- Record keeping and organization
- Clear verbal communication
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Time management
- Multitasking Abilities
Timeline
Certified Dog Trainer
Paws On Call
05.2018 - Current
Phlebotomy Specialist
Community Hospital Anderson
04.2017 - 04.2019
LPN Charge Nurse
Rawlins House
06.1998 - 01.2011
Licensed Practical Nurse
Ivy Tech
High School Diploma -
Anderson High School
Graduate Certificate - Dog Training
Dog Trainer College