Kim L. Scott
Conyers,GA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
Work History
Freight Conductor
Norfolk Southern Corp
Atlanta, GA
09.2023 - Current
- Operated freight trains in accordance with safety protocols and regulations.
- Conducted inspections of freight cars and equipment before, during, and after trips to ensure safety compliance.
- Oversaw train crew movements to ensure timely departures and compliance with safety regulations.
- Managed cargo loading and unloading, securing and balancing it to optimize space and safety.
- Communicated with dispatchers and trainmasters to receive orders, documentation, track assignments, and route changes.
- Coordinated with crew members to ensure punctual departures and adherence to schedule.
- Monitored train signals and track conditions throughout transit.
- Monitored train signals and track conditions during transit.
- Ensured that all cargo was properly loaded onto the correct train cars.
Gate Agent
Southwest Airline
Nashville, TN
06.2023 - 09.2023
- Resolved passenger complaints and issues at the gate, such as seating disputes and boarding pass errors, enhancing overall travel experience.
- Coordinated board process by assisting passengers with travel documentation, ensuring compliance and smooth boarding.
- Provided support to passengers with special requirements, including those needing wheelchair assistance and unaccompanied minors.
Fulfillment Associate
Amazon
Pendergrass, GA
11.2020 - 05.2023
- Processed customer order by receiving, picking, and packing orders accurately and efficiently.
- Verified order accuracy to ensure correct shipments.
- Managed inventory by tracking products, restocking shelves, and ensuring optimal inventory levels.
- Collaborated with team members to meet order deadlines and achieve productivity targets.
- Physical stamina is able to lift heavy items and stand for long periods of time.
Senior Human Resource Non-Commissioned Officer in Charge
U.S. Army Reserves, 441st Engineer Company
Millington, TN
08.2015 - 12.2020
- Provided technical guidance and training to subordinates, enhancing collaboration with servicing data facility and field managers of interface systems.
- Assessed and reviewed personnel qualifications for special assignments, transfers, and reassignments.
- Prepare and maintain officers and enlisted personnel records and requests for orders.
- Prepare reports on staff levels, and status of personnel.
- Process soldiers for separation and retirement.
- Facilitated effective communication between command staff and team members, ensuring alignment on objectives.
- Trained, coached, and mentored military units, contributing to improved readiness and training outcomes.
Squad Leader /Staff Sargeant
2/67th Engineer Company (US Army)
Fort Benning, Georgia
01.2008 - 07.2015
- Successfully guided and supervised mine-clearing line charge loading team with no injuries or accidents.
- Trained and instructed subordinates in combat training, enhancing operational readiness and unit effectiveness.
- Developed top talent by leading training initiatives for combat preparation.
- Identified hazardous objects such as unexploded ordnance or improvised explosive devices.
- Implemented explosive safety procedures during demolition activities, ensuring compliance with safety standards and minimizing risks.
- Utilized GPS devices for navigation in hostile environments, improving team safety and mission success.
Education
iMedical Massage Therapy -
Daymar College
Nashville, TN09.2017
Medical Billing and Coding Diploma -
Brightwood College
Nashville, TN03.2016
Bachelor of Arts - Transportation And Logistics Management
University of North Florida
Jacksonville, FL03.2004
Skills
- Train operations
- Signal monitoring
- Equipment inspection
- Regulatory adherence
- Health and safety regulations
- Compliance management
- Team collaboration
- Problem solving
- Effective communication
- Customer relationship management
- Leadership development
- Conflict resolution
Timeline
Freight Conductor
Norfolk Southern Corp
09.2023 - Current
Gate Agent
Southwest Airline
06.2023 - 09.2023
Fulfillment Associate
Amazon
11.2020 - 05.2023
Senior Human Resource Non-Commissioned Officer in Charge
U.S. Army Reserves, 441st Engineer Company
08.2015 - 12.2020
Squad Leader /Staff Sargeant
2/67th Engineer Company (US Army)
01.2008 - 07.2015
iMedical Massage Therapy -
Daymar College
Medical Billing and Coding Diploma -
Brightwood College
Bachelor of Arts - Transportation And Logistics Management
University of North Florida