Kim Shroyer
1676 Westmeadow Drive ,OH
Summary
Dynamic and reliable cleaning professional with a proven track record at D&K Dusters, excelling in customer service and operational efficiency. Known for meticulous attention to detail and adaptability, I consistently enhance client satisfaction through tailored cleaning solutions and effective inventory management, ensuring a hygienic environment and repeat business.
Overview
11
11
years of professional experience
Work History
Owner/Operator
Kim's Kleaning
03.2018 - Current
- Developed proficiency in daily operational tasks and equipment usage.
- Assisted in managing inventory and supply chain processes.
- Supported customer service initiatives to enhance client satisfaction.
- Oversaw daily operational activities.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Consulted with customers to assess needs and propose optimal solutions.
- Cleaned and maintained living spaces to ensure a hygienic environment for residents.
- Organized cleaning supplies and equipment for efficient workflow and accessibility.
- Adapted cleaning techniques based on specific client preferences and requirements.
- Inspected completed work to ensure adherence to quality and safety standards.
- Coordinated schedules to align with client needs, maximizing satisfaction and reliability.
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
Cleaning Supervisor
D&K Dusters Commercial and Residential Cleaning
02.2015 - 03.2018
- Developed proficiency in daily operational tasks and equipment usage.
- Assisted in managing inventory and supply chain processes.
- Supported customer service initiatives to enhance client satisfaction.
- Oversaw daily operational activities.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Consulted with customers to assess needs and propose optimal solutions.
- Cleaned and maintained living spaces to ensure a hygienic environment for residents.
- Organized cleaning supplies and equipment for efficient workflow and accessibility.
- Adapted cleaning techniques based on specific client preferences and requirements.
- Inspected completed work to ensure adherence to quality and safety standards.
- Coordinated schedules to align with client needs, maximizing satisfaction and reliability.
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
Education
High School Diploma -
Allen Central High School
Eastern, KY05.1985
Skills
Attention to Detail
Trustworthy
Hardworking
Reliable
Timeline
Owner/Operator
Kim's Kleaning
03.2018 - Current
Cleaning Supervisor
D&K Dusters Commercial and Residential Cleaning
02.2015 - 03.2018
High School Diploma -
Allen Central High School