Kim Smith

Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.

• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
• Oversees and manages customer relationship operations, encompassing Customer Service for North American and Global divisions, Marketing Communications services, pricing strategies, non-production center sites, warehousing/receiving, shipping and inventory systems, Global logistics, and Sales compensation processing.