Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kim Stinnard

Honesdale

Summary

Proven Care Coordinator at Caregivers America, adept in case management and patient relations, enhanced care delivery through effective staff training and policy adherence. Achieved significant improvements in patient outcomes and staff performance, demonstrating strong organizational skills and a commitment to patient safety. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a Care Manager position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Care Coordinator

Caregivers America
10.2018 - Current
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
  • Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Did scheduling of caregivers to see consumers
  • Completed caregivers annual reviews and performance.
  • Organized and kept all files up to date.
  • Answered phones and handled any situations that came from scheduling to call offs of caregivers, chart audits, Caregiver trainings as needed.
  • Also did on-call rotation so consumers and clients could always speak to a person.

Expert Direct Care Worker

Caregivers America
08.2015 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
  • Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
  • Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
  • Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
  • Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
  • Monitored and assisted residents through individual service plans.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Scheduled and accompanied clients to medical appointments.
  • Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Utilized adaptive equipment to support patients in achieving their highest level of functioning and independence.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Maintained clean, safe, and well-organized patient environment.

Direct Care Worker

Caregivers America
12.2014 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
  • Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
  • Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Scheduled and accompanied clients to medical appointments.
  • Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
  • Utilized adaptive equipment to support patients in achieving their highest level of functioning and independence.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Educated patients on self-care practices with the goal of increasing independence levels where appropriate.
  • Documented vitals, behaviors, and medications in client medical records.
  • Provided transportation services for patients'' appointments with healthcare providers or community-based events as needed.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.

Education

High School Diploma -

Honesdale High School
Honesdale, PA
06.1985

Skills

  • Case Management
  • Documentation
  • Patient Education
  • Organizational Skills
  • Medical terminology understanding
  • Documentation proficiency
  • Multidisciplinary team collaboration
  • Goal Setting
  • Policy Adherence
  • Scheduling
  • HIPAA Guidelines
  • Patient Safety
  • Schedule Management
  • Records Management
  • Patient Relations
  • Care Delivery
  • Employee Training Program
  • Training and mentoring
  • Employee Performance Evaluations
  • Staff Scheduling
  • Profit improvements
  • Records Maintenance
  • Employee Recruitment and Hiring
  • Personnel Management
  • Inventory and restocking
  • Employee Work Scheduling

Timeline

Care Coordinator

Caregivers America
10.2018 - Current

Expert Direct Care Worker

Caregivers America
08.2015 - Current

Direct Care Worker

Caregivers America
12.2014 - Current

High School Diploma -

Honesdale High School

Similar Profiles

CREATE PROFILE
Kim Stinnard