Kim Strong
Rochester,NY
Summary
Dynamic Administrative Assistant with a proven track record at WCI Realty, excelling in client relations and office management. Skilled in Microsoft Excel and social media marketing, I effectively enhanced communication and streamlined processes, contributing to a more productive team environment. Passionate about delivering exceptional support and driving successful real estate transactions.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
WCI Realty
Rochester, NY
01.2012 - Current
- Manage incoming calls while providing information, or transferring callers to appropriate personnel.
- Maintain office supplies inventory by checking stock to determine inventory levels.
- Greet visitors in a professional manner, responding to inquiries, and directing them to appropriate personnel.
- Update contact lists regularly when changes occur in employee status or contact information.
- Process invoices for payment using accounting software applications.
- Enter data into spreadsheets using Microsoft Excel, or other similar programs.
- Facilitate communication between clients, lenders, attorneys, title companies, and other parties related to a transaction.
- Update online listings regularly using the MLS software program.
- Provide administrative support to real estate agents by organizing paperwork, answering phones, responding to emails, and managing calendars.
- Assist real estate agents with scheduling appointments, conducting market research, and preparing sales documents.
- Create marketing materials such as flyers, brochures, and postcards to promote properties listed by the company's agents.
- Maintain accurate records of all transactions, including contracts, closing statements, and other legal documents.
- Greet clients upon arrival at the office, and assist them in completing the paperwork necessary for their real estate transactions.
- Create and distribute outbound print marketing materials and advertisement copy to promote new properties.
- Provide administrative support to the real estate team, including data entry and file management.
- Manage the client database and maintain accurate and up-to-date contact information.
- Maintain social media accounts and websites with current listings and real estate content.
- Handle advertising and email marketing campaigns for listings to bring in qualified buyers.
- Work effectively in team environments to make the workplace more productive.
Skills
- Microsoft Excel
- Accounting software
- Data entry
- Office management
- Client database management
- Customer service
- Team collaboration
- Document preparation
- Social media management
- Customer and client relations
- Quality assurance
- Inventory supplies
- Computer skills
- MLS software
- Social media marketing
- Appointment scheduling
- Administrative support
- Escrow coordination
- Property file preparation
Timeline
Administrative Assistant
WCI Realty
01.2012 - Current
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