Summary
Work History
Education
Skills
Websites
Languages
Work Preference
Work Availability
Certification
Interests
Timeline
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Kim Tan

Kim Tan

San Francisco,CA

Summary

Dedicated and self-directed Office and Administrative Manager with diverse experience in organizations of all sizes and across multiple industries. Offering over 5 years of experience with specialized skill in business startup and growth. Technologically-savvy with a proven track record in mastering new software. Excellent communication and team collaboration skills to deliver complex projects in deadline-driven environments.

Work History

Administrative Manager

StartOut
01.2020 - 12.2023
  • Triaged inbox and routed emails to relevant departments and team members
  • Drafted email templates for responses to general enquiries, subscribers’ requests and acknowledgement to job applicants
  • Acted as liaison to Executive and Governance Committees board
  • Onboarded new team members and board members
  • Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were consistent with confidentiality compliance standards
  • Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization
  • Acted as point of contact to banker and signer for banking-related documents
  • Maintained accurate record-keeping systems for operational costs to ensure timely access for decision making
  • Reviewed and renewed annual insurance policy
  • Managed finances and bookkeeping
  • Tracked $700K+ in donations and sponsorships per year
  • Processed payments and reimbursements, and reconciled credit card statements
  • Coordinated projects and events
  • Managed special projects, planned team retreats, and provided tech support during virtual events

Admin and Office Manager

Dacast
02.2020 - 07.2020
  • Managed office supply inventory including placing orders, stocking up and tracking shipments
  • Coordinated virtual team building events
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
  • Assisted in organizing and overseeing assignments to drive operational excellence
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently

Operations Associate

Short Story
11.2019 - 02.2020
  • Increased customer service success rates by quickly resolving issues
  • Communicated with internal personnel to provide status updates for both shipping and receipt dates
  • Processed approximately 30+ shipments and returns per day

Office Manager

Kiddom
09.2019 - 10.2019
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services
  • Optimized workspace usage, reorganized floor plans according to team needs while meeting office layout constraints
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently
  • Coordinated special projects and managed schedules

Office Manager

Dovenmuehle Mortgage
04.2019 - 07.2019
  • Facilitated communication between departments, addressing concerns promptly to maintain harmonious work relationships
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages
  • Reduced costs with budget monitoring and expense tracking for essential supplies and equipment
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants

Office and Operations Manager

Versal
08.2018 - 03.2019
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality
  • Managed office space and supplies, and organized team lunches
  • Served as point-of-contact for the building management team
  • Drafted emergency evacuation handbook

Front Desk Office Manager

Perimeter X
02.2018 - 03.2018
  • Managed inventory and ordered office supplies
  • Handled 10+ phone calls per day with professionalism, redirecting inquiries to appropriate departments while maintaining high customer service standards
  • Organized conference room bookings and managed event logistics, ensuring successful meetings and presentations for both internal teams and external stakeholders
  • Addressed maintenance issues proactively by coordinating with facilities management and vendors to ensure a safe working environment

Office Manager

Ample
06.2015 - 02.2018
  • Managed budget for workspace remodeling and supplies, scheduled shipments, and served as point-of-contact for vendors and contractors
  • Reduced costs by budgeting and tracking expenses for supplies and equipments
  • Oversaw facility maintenance requests, coordinated with building management to address repairs and improvements
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences

Education

Master's in Urban and Regional Planning -

San José State University
San Jose, CA

Bachelor of Arts in Political Science, Magna cum Laude -

San José State University
San Jose, CA

Google Project Management Professional Certificate -

Coursera
Online

Skills

  • Scheduling and Calendar Management
  • Developing Policies and Procedures
  • Communication and Coordination
  • Technology proficiency (G Suite, Dropbox, Expensify, Typeform, Asana, Zoom, Slack, Salesforce, PayPal, Stripe), Microsoft Office Suite
  • Budgeting and Expense Monitoring
  • Contract Negotiation
  • Research
  • Bookkeeping
  • Customer Service
  • HR Support
  • Team Collaboration
  • Critical Thinking
  • Relationship Building
  • Flexible and Adaptable
  • Good Telephone Etiquette
  • Remote Office Availability

Websites

Languages

Chinese (Mandarin)
Native or Bilingual

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Important To Me

Company Culture401k matchWork from home optionWork-life balancePaid time offCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursPersonal development programsStock Options / Equity / Profit Sharing4-day work week

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Google Project Management:

Foundations of Project Management (1 of 6 courses)

Project Initiations: Starting a Successful Project (2 of 6 Courses)

Project Planning: Putting It All Together (3 of 6 courses)

Learning Salesforce

Excel Skills for Business

The Power of Team Culture

High-Impact Business Writing

Communications in the 21st Century Workplace

Effective Problem-Solving and Decision-Making

Essentials of Entrepreneurship - Thinking and Action

Finance for Non-Financial Professionals

Fundamentals of Management

Project Management - The Basics for Success

The Art of Negotiation

The Language and Tools of Financial Analysis

Work Smarter, Not Harder: Time Management for Personal and Professional Productivity

Interests

Boulder climbing

Timeline

Admin and Office Manager

Dacast
02.2020 - 07.2020

Administrative Manager

StartOut
01.2020 - 12.2023

Operations Associate

Short Story
11.2019 - 02.2020

Office Manager

Kiddom
09.2019 - 10.2019

Office Manager

Dovenmuehle Mortgage
04.2019 - 07.2019

Office and Operations Manager

Versal
08.2018 - 03.2019

Front Desk Office Manager

Perimeter X
02.2018 - 03.2018

Office Manager

Ample
06.2015 - 02.2018

Master's in Urban and Regional Planning -

San José State University

Bachelor of Arts in Political Science, Magna cum Laude -

San José State University

Google Project Management Professional Certificate -

Coursera

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Kim Tan