Kim Tervalon Thomas
Vernon,UT
Summary
Knowledgeable and professional Administrative Assistant skilled in administrative support and customer service. Bringing over 35 years of experience managing fast-paced front desk operations. Strong planning, problem solving and communication skills.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Office Assistant
ECHN Rockville Primary Care
Vernon, CT
03.2022 - Current
- Greet patients upon arrival.
- Check demographics and insurance information.
- Collect copays and past-due balances.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
Receptionist
Christopher Homes, Inc.
New Orleans, LA
11.2006 - 02.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Sorted and distributed the mail.
- Made copies, faxed and ordered office supplies.
- Performed other duties upon request.
Secretary/Receptionist
Maison Hospitaliere
New Orleans, LA
02.2006 - 11.2006
- Performed all clerical duties, such as answering all calls, sorting and distributing the mail, making copies, faxing, and ordering office supplies.
- Responsibilities also included but not limited to posting money to the resident's custodial account, distributing money to the resident's, balancing petty cash and the resident's custodial account.
- Performed other duties upon request.
Administrative Assistant
Tulane University School of Medicine/Surgery Dept.
New Orleans, LA
08.2004 - 01.2006
- The incumbent performed a variety of duties for several physicians.
- Answered incoming calls, scheduled meetings, and updated the physicians' curriculum vitae.
- Organized airline flights for meetings, maintained the physician's daily calendars, renewed medical licenses, and sorted mail.
- Performed other duties upon request.
Secretary
Children's Hospital/ENT Department
New Orleans, LA
07.2002 - 08.2004
- Scheduled clinic and surgical appointments for patients.
- Obtained authorizations from insurance companies for surgery and clinic visits.
- Answered all incoming calls, filing, and faxing.
- Performed all other duties upon request.
Typist
Gulf Coast Medical Consultants
New Orleans, LA
02.2000 - 07.2002
- Typed medical reports, medical billing, and transcribed x-ray reports.
- Mailed out reports and medical bills to the attorney of record.
- Answered all incoming calls and scheduled appointments for patients.
- Performed other duties upon request.
Secretary II
University Hospital/Surgery Department
New Orleans, LA
12.1989 - 02.2000
- The incumbent performed a variety of duties related to surgical scheduling, patient billing for operative procedures, and typing.
- Scheduled meetings.
- Performed other clerical duties necessary for the smooth and efficient day-to-day operation of the operating room.
Education
High School Diploma -
Joseph S. Clark Preparatory High School
New Orleans, LA05-1981
Skills
- Meticulous and organized
- Office equipment operations
- Organization and efficiency
- Multi-line telephone skills
- Multitasking and prioritization
- Data entry
- Basic math
- Word
- Outlook
Certification
- Vulnerable Adults Training Module 2021
- Fair Housing Training 2011
- How to become an Outstanding Receptionist 2011
- Employee Sexual Harassment Training 2011
- Oral Communications Enhancement Training 1997
- Medical Terminology 1996
- Service Excellence Team Employee Training 1996
- ESI PC Training Class 1994
Timeline
Office Assistant
ECHN Rockville Primary Care
03.2022 - Current
Receptionist
Christopher Homes, Inc.
11.2006 - 02.2022
Secretary/Receptionist
Maison Hospitaliere
02.2006 - 11.2006
Administrative Assistant
Tulane University School of Medicine/Surgery Dept.
08.2004 - 01.2006
Secretary
Children's Hospital/ENT Department
07.2002 - 08.2004
Typist
Gulf Coast Medical Consultants
02.2000 - 07.2002
Secretary II
University Hospital/Surgery Department
12.1989 - 02.2000
High School Diploma -
Joseph S. Clark Preparatory High School
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