Adalyne Thiebauth
Homosassa,FL
Summary
At Royal Dalton Assisted Living Facility, I excelled in providing exceptional customer service and guest engagement, demonstrating a strong work ethic and professional appearance. Skilled in multitasking and team collaboration, I significantly enhanced customer satisfaction and fostered repeat business. My adeptness in resolving complaints and coordinating with kitchen staff ensured timely order delivery, contributing to the facility's positive reputation.
Overview
2
2
years of professional experience
Work History
Server
Royal Dalton Assisted Living Facility
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Crystal River High School
06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Customer service
- Professional appearance
- Team collaboration
Timeline
Server
Royal Dalton Assisted Living Facility
06.2023 - Current
High School Diploma -
Crystal River High School
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