Summary

Overview

Work History

Education

Skills

Timeline

Kim Tran

Lawrenceville,GA

Summary

Dedicated and proactive individual with experience in the food industry, customer service, and administrative roles. Skilled in problem-solving, paying attention to detail, and delivering quality service. Committed to helping organizations run smoothly and achieve their goals.

Overview

9

9

years of professional experience

Work History

Food Court Attendant

Spaland

01.2024 - Current

Delivered excellent customer service in a high-traffic food court environment.
Assisted customers with food selections, processed payments, and ensured timely service.
Maintained cleanliness and organization of dining and food preparation areas, adhering to health and safety standards.
Restocked inventory and monitored supplies to ensure uninterrupted operations.

Receptionist

Roosters Men Grooming Center

01.2021 - 04.2023

.Created a friendly and professional atmosphere for clients as the initial contact.
Efficiently managed appointment scheduling, confirmations, and adjustments to maintain smooth operation
Addressed client inquiries regarding services, pricing, and products in-person and over the phone with excellent communication skill
Processed payments accurately, including cash, credit cards, and gift cards
Handled customer feedback and resolved concerns promptly, escalating issues to management when necessary
Trained new staff members on front desk operations, service protocols, and customer interaction standards.

Receptionist

Skytax

01.2019 - 01.2021

Managed front desk operations, including answering calls, scheduling appointments, and greeting visitors.
Maintained detailed records, systematically arranged files, and managed office supplies.
Coordinate calls, prioritizing and delivering timely messages.

Warehouse Team Member

Amware Logistics

03.2018 - 12.2018

Cross-trained in various warehouse functions to support operations.
Picked and packed orders accurately to meet customer expectations.
Maintained inventory accuracy through regular stock checks and organization.
Ensured a clean, safe, and efficient work environment by following safety protocols.

Store Associate

QuikTrip

05.2018 - 10.2018

Welcomed customers, assisted with transactions, and addressed questions.
Leveraged multitasking skills to handle various tasks at once during peak times.
Operated cash registers and handled transactions efficiently and accurately.
Restocked shelves and maintained store cleanliness and organization.

Server

Pho.com

01.2016 - 04.2018

Managed multiple tables concurrently, showcasing strong capacity to balance tasks effectively.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Provided table service, including taking orders, serving food, and addressing guest concerns.
Maintained cleanliness and safety standards in dining areas.

Education

GED -

Gwinnett Technical College, Lawrenceville, GA

2021

Skills

Customer service and communication
Time management and organizational skills
Problem-solving and critical thinking

Strong attention to detail
Retail operations and cash handling
Food safety and health regulations compliance

Timeline

Food Court Attendant - Spaland

01.2024 - Current

Receptionist - Roosters Men Grooming Center

01.2021 - 04.2023

Receptionist - Skytax

01.2019 - 01.2021

Store Associate - QuikTrip

05.2018 - 10.2018

Warehouse Team Member - Amware Logistics

03.2018 - 12.2018

Server - Pho.com

01.2016 - 04.2018

Gwinnett Technical College - GED,