Kim Vadino
Philadelphia
Summary
Accomplished Claims Adjuster with 20+ years of experience in managing and evaluating claims for major insurance companies. Proven track record of handling claims efficiently through thorough investigations, negotiating fair settlements and exceeding customer satisfaction goals while reducing claim costs.
Overview
21
21
years of professional experience
Work History
Senior Claims Resolution Specialist
Liberty Mutual Insurance
09.2011 - Current
- Manage an average caseload of 170 claims per month.
- Investigate and evaluate claims by interviewing involved parties, analyzing police and medical reports, and gathering necessary evidence.
- Conduct detailed liability and coverage investigations, applying state statutes and relevant policy language to determine coverage eligibility.
- Negotiate equitable claim resolutions with policyholders, attorneys, and other third parties to minimize litigation exposure and achieve successful outcomes.
- Attend mediations, settlement conferences and trials as needed.
- Mentor new adjusters, improving team efficiency and accuracy.
Bodily Injury Claims Adjuster
American Independent Insurance
11.2004 - 08.2011
- Evaluated bodily injury claims and negotiated settlements with both represented and unrepresented claimants.
- Assigned and managed defense counsel, including oversight of action plans, legal budgets, and expenses.
- Attended settlement conferences and trials as needed.
Education
Bachelor of Arts - Administration of Justice
Pennsylvania State University
Abington, PA01.2001
Skills
- Expert in claims management and dispute resolution
- Strong analytical and negotiation skills
- Claims Investigation
- Time Management
2025 Awards
- Recipient of the One Team Partnership Award for effective negotiations.
- Recipient of the Litigate with a Purpose Award.
- Recipient of the LSVI Superstar Award.
- Received multiple recognitions from peers.
Courses
- Pathways to Complex- 2025
Custom
- Pennsylvania State Expert on the Ask the Experts Team channel
- Social Committee Member
Timeline
Senior Claims Resolution Specialist
Liberty Mutual Insurance
09.2011 - Current
Bodily Injury Claims Adjuster
American Independent Insurance
11.2004 - 08.2011
Bachelor of Arts - Administration of Justice
Pennsylvania State University
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