Performance-driven aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
General Manager
RCI Hospitality Holdings Inc.
Houston, TX
06.2002 - 03.2013
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Established and maintained effective communication with staff members to ensure efficient operations.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Conducted regular meetings with senior management team to review progress against established objectives.
Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
Performed routine audits of internal controls in order to maintain accuracy of financial records.
Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Operation Manager
Water Now Inc
Fort Worth, TX
SEC compliance, reduced waste, and pursued revenue development strategies to keep department aligned with sales and profit targets
Controlled resources and assets for department activities to comply with industry standards and government regulations
Analyzed financial data to identify trends and develop forecasts for future financial performance
Analyzed data related to administrative costs and spending trends to prepare budgets for personnel
Updated reports, managed accounts, and generated reports for company database
Identified and communicated customer needs to supply chain capacity and quality teams
Maximized cash flow through optimal billing and collection processes
Successfully managed budgets and allocated resources to maximize productivity and profitability
Assisted with development and implementation of financial policies and procedures to streamline operations
Coordinated with vendors and suppliers to facilitate timely payments
Utilized company's accounting systems to review reports and prepare assessments
Evaluated employee performance and conveyed constructive feedback to improve skills
Defined clear targets and objectives and communicated to other team members
SEC Fillings and Compliance
Business Development
Quality Management Systems
Business Administration
Financial Management
Team Oversight
Hiring and Staffing
Investor Relations
Staff Management
Profit and Loss Analysis
Staff Training
Budget Development
Business Planning
Contract Negotiation Expertise
Client Service
Cash Flow Optimization
Operations Management
Revenue Generation
Critical Thinking
Motivational Leadership
Rules and Regulations
VP of Operations
Robust Energy USA
Fort Worth, TX
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives
Increased company profits through performance optimization strategies and efficiency improvements
Identified and solved issues with production, workforce and material sourcing to drive business objectives
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
Evaluated product development strategies and prepared alternative approaches to exceed goals
Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits
Resolved issues and recommended actions based on production and compliance reports
Created and made appropriate documentation for annual budgets and senior leadership goals
Identified opportunities to improve business process flows and productivity