Kimberly Vazquez
Eddy,TX
Summary
Highly organized registered nurse with 19+ years of experience. Offering a proven history of successfully advocating for patients and working with practitioners. Passionate about delivering quality care and facilitating efficient healthcare coordination.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Account Executive
Amerita Specialty Infusion
Austin , TX
08.2023 - Current
- Developed and maintained relationships with key clients to ensure customer satisfaction.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
- Performed product demos at conferences, meetings, seminars, or other venues as necessary.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Advised customers on best practices regarding product usage or maintenance procedures.
- Identified customer needs by asking questions and advising on best solutions.
- Listened to customer needs to identify and recommend best products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Attended networking events to build relationships with potential customers.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Participated in training sessions on topics related to sales techniques or industry regulations.
RN Case Manager
Baylor Scott & White Medical Center
Temple , TX
09.2021 - 08.2023
- Collaborated with physicians on patient medications, medical needs and performance.
- Actively participated in family and patient planning processes.
- Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME).
- Updated and maintained discharge plan of care with physician, members of healthcare team, patients, and families.
- Collaborated in consults, patient care plans development, patient monitoring and evaluations.
- Collaborated with physicians during medical rounds, updated treatment plans, and provided plan of care to patients and families.
- Determined and coordinated appropriate level of care to meet individual patient needs.
- Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
- Arranged placement of admissions and transfers in accordance with clinical standards and guidelines.
- Obtained recommendations for inpatient or outpatient level of care by discussing cases with physician advisor.
- Coordinated with vendors and suppliers and negotiated medical equipment and supply prices.
RN, Clinical Supervisor
Kindred At Home Home Health
Temple , TX
05.2021 - 09.2021
- Provided strong leadership and guidance to nurses.
- Mentored and coached nursing staff, listening to concerns and providing counsel.
- Established rapport with medical and clinical staff and administration.
- Maintained quality care systems, standards and HIPAA confidentiality.
- Educated patients about treatment care plans.
- Attended facility education workshops and programs.
- Reviewed charts for accuracy to reduce errors and verify completion of updates.
- Oversaw primary care, case management and medication management.
- Assigned case managers to monitor progress of patients after discharge.
- Collaborated with department managers to correct problems and improve services.
Clinical Quality Improvement Specialist
Baylor Scott & White Hillcrest
Waco , TX
10.2019 - 05.2021
- Tracked quality improvement activities to assess trends and report findings to senior leaders.
- Used statistical techniques to measure, analyze and report on clinical processes.
- Evaluated documentation used in clinical business units to verify compliance with document control and patient protection requirements.
- Reviewed clinical functions to verify quality against standards and recommend improvements.
- Worked with clinical business units to develop and implement preventive actions for performance failures.
- Analyzed issues and recommended corrective actions to improve final results.
Director of Home Health Care Services
Interim Home Health
Temple , TX
11.2016 - 08.2019
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Led and motivated employees through supervision, training and coaching on duties and daily operational activities.
- Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
- Managed operations in accordance with budget requirements.
- Implemented new hire training to further develop skills and initiate discussions on task prioritization.
- Participated in meetings with department heads to discuss census information, admissions and discharges for residents.
- Directed daily operations at facility caring for more than 12 individuals.
- Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
- Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
- Trained and qualified staff per board requirements as well as national, state and local regulations.
RN Clinical Research Coordinator
BSW Hospital
Temple , TX
05.2016 - 12.2016
- Adhered to standards in areas involving data collection, research protocols and regulatory reporting.
- Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.
- Kept patient care protocols and clinical trial operations in compliance.
- Organized, analyzed and modeled study data.
- Took vital signs and collected medical histories as part of study protocols.
- Conducted screening interviews to determine eligibility of possible subjects.
- Educated participants on studies and anticipated outcomes.
- Gathered and reviewed study data.
RN Field Care Manager
Humana
Eddy , TX
10.2015 - 05.2016
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Conducted intake assessments with patients and relatives to gather case history.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Created, implemented and evaluated patient care plans with medical team.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Acted as patient advocate and implemented total patient care through team nursing process.
RN Director of Home Health Services
Guardian Home Healthcare
Killeen , TX
05.2006 - 10.2015
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Explained policies, procedures and services to patients.
- Recruited, hired and trained new medical and facility staff.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Maintained records management system to process personnel information and produce reports.
Education
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX05.2022
Associate of Applied Science - Nursing
McLennan Community College
Waco, TX12.2004
Skills
- Medical assessment
- Patient care planning
- Patient Management
- Patient discharging
Certification
- Basic Life Support (BLS) Certification
Timeline
Clinical Account Executive
Amerita Specialty Infusion
08.2023 - Current
RN Case Manager
Baylor Scott & White Medical Center
09.2021 - 08.2023
RN, Clinical Supervisor
Kindred At Home Home Health
05.2021 - 09.2021
Clinical Quality Improvement Specialist
Baylor Scott & White Hillcrest
10.2019 - 05.2021
Director of Home Health Care Services
Interim Home Health
11.2016 - 08.2019
RN Clinical Research Coordinator
BSW Hospital
05.2016 - 12.2016
RN Field Care Manager
Humana
10.2015 - 05.2016
RN Director of Home Health Services
Guardian Home Healthcare
05.2006 - 10.2015
Bachelor of Science - Nursing
The University of Texas At Arlington
Associate of Applied Science - Nursing
McLennan Community College
- Basic Life Support (BLS) Certification
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