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Associate Principal Engineer

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Results-driven sales professional with over 9 years of experience in field sales, specializing in territory management and client relationship development. Proven track record of exceeding sales targets, including growing multiple territories. Highly skilled in building strong client relationships, strategic planning, and leveraging leadership skills honed through a distinguished collegiate football career. Seeking to contribute to a dynamic sales team and drive business growth.

Executive Director of Small Group Sales with extensive experience leading high-performing teams in the Small Group EL segment. Responsible for managing four Territory Managers and twenty Account Executives, accelerating growth, and driving sales across Athena’s extended revenue cycle management services nationwide within the existing logo customer base. In addition, partners closely with Inside Sales to guide a team of 5 SDRs in mastering coverage across the client base. Works closely with Finance, Customer Success, Marketing, Product Marketing, Product Operations, Commercial Sales Operations, Onboarding, and other cross-functional teams to execute strategic initiatives and deliver exceptional client outcomes. Consistently exceeds targets through visionary leadership, data-driven decision-making, and a relentless focus on innovation and client success.

Energetic and self motivated individual with 20+ years of customer service and management experience. Excellent at problem solving and multi tasking. Looking for a new experience with an employer that can become a lifelong career.

Licensed Registered Pharmacist with more than 16 years of retail, corporate, and call center experience across the Pharmacy, Specialty/PBM, and Health Plan settings. Patient-centered and strategic pharmacy leader seeking new career opportunities where I can utilize my passion for clinical and digital innovation to drive improved health outcomes.

Dynamic Customer Support Specialist with a proven track record at Nike, excelling in high-volume call environments. Skilled in CRM systems and active listening, I consistently achieved sales targets while fostering strong client relationships. My empathetic approach and product knowledge enhanced customer satisfaction, driving repeat business and loyalty.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Professional with experience in customer service and support. Skilled in problem-solving, communication, and conflict resolution. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability and positive attitude, skilled in CRM software and customer engagement.
Articulate and highly-skilled Inbound Call Center Representative provides accurate and friendly customer service. Manages customer inquiries daily in fast-paced environment to meet deadlines while working within strict metrics. Drives loyalty and strengthens customer relationships through exceptional experiences and valuable insights.
Customer-focused Inbound Call Center Representative with verbal communication and active listening skills. Achieves set goals by aggressively cross-selling and referring customers to services and sales campaigns. Experienced in processing complex transactions and performing extensive research to resolve customer inquiries.

Technical leader with 10+ years at Adobe specializing in customer success, technical support operations, and multi-solution Digital Experience environments. Strong communicator skilled in cross-functional alignment, governance, and driving customer-impacting outcomes.

To obtain challenging and responsible position in an organization, where i can contribute to the successful growth of the organization using my knowledge abilities and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Highly accomplished and results-driven Customer Experience expert with a proven track record of delivering exceptional customer experiences. Equipped with strong communication and interpersonal skills, coupled with a deep understanding of customer needs and expectations. Demonstrated ability to effectively resolve complex issues and and provide timely solutions while maintaining a positive attitude. Adept at building rapport with customers and providing guidance and support to ensure their satisfaction. Skilled in managing teams and leading by example, driving performance, and fostering a collaborative work environment. Committed to delivering excellent service and exceeding customer expectations.

Dedicated, diligent and focused business professional with strong organizational and prioritization abilities. Completes multiple tasks simultaneously and follows through to achieve project goals. Handles tasks with accuracy and efficiency. Excellent communication and time management skills with varied and wide-ranging experience in both the Government Business and Commercial Insurance environments.

Kim Ventris

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Customer Senior Associate

Customer Support Analyst

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Bachelor’s Degree - Music Technology

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Customer Senior Associate

Customer Support Analyst

Bachelor’s Degree - Music Technology

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