Summary
Overview
Work History
Education
Skills
Timeline
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Kim Vitolo

Palm Coast

Summary

Dynamic marketing liaison with a proven track record at Confident Care Home Health Agency, excelling in customer service and strategic marketing initiatives. Expertise in medical billing and data entry, effectively managing budgets and developing targeted marketing strategies. Enhanced operational efficiency and client satisfaction through innovative approaches and data-driven decisions.

Overview

21
21
years of professional experience

Work History

Marketing Liaison

Confident Care Home Health Agency
11.2019 - Current
  • Delivers exceptional customer service to internal and external clients, customers, and patients.
  • Created and distributed marketing materials, including brochures, flyers, and newsletters.
  • Partnered with marketing teammates and other stakeholders to build and launch marketing programs.
  • Developed marketing strategies for target markets and customer segments.
  • Managed budgets related to marketing initiatives while ensuring cost-effectiveness.

Office Coordinator/CCMA/Trainer

Advent Health
Palm Coast
01.2005 - 10.2019
  • Optimized daily operations by streamlining data entry processes to enhance efficiency.
  • Coordinated physician surgery schedules, ensuring timely access to patient care services.
  • Executed clerical duties with high accuracy in accounts payable and receivable transactions.
  • Collaborated with physicians on administrative tasks to improve operational workflows.
  • Oversaw inventory control, maintaining optimal levels of medical supplies.
  • Provided customer service support by promptly addressing patient inquiries and concerns.
  • Assisted in medical procedures while adhering to strict safety standards.

Medical Billing Specialist

University Emergency Medicine Foundation
Providence
01.2004 - 01.2005
  • Established guidelines for proper coding/billing for providers, while working hand-in-hand with front office staff to ensure that the proper information was received for claims processing.
  • Oversaw and ran necessary reports to ensure that all statutes were worked in a timely manner and helped in any capacity necessary.
  • Maintained and updated all files including insurance companies, diagnosis, procedure, fees/profiles.

Education

HS Diploma -

Smithfield High School
Smithfield, RI

Skills

  • Marketing liaison
  • Customer service
  • Medical billing
  • Data entry
  • Inventory management

Timeline

Marketing Liaison

Confident Care Home Health Agency
11.2019 - Current

Office Coordinator/CCMA/Trainer

Advent Health
01.2005 - 10.2019

Medical Billing Specialist

University Emergency Medicine Foundation
01.2004 - 01.2005

HS Diploma -

Smithfield High School

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Kim Vitolo