Summary
Overview
Work History
Education
Skills
Kim Facts
Timeline
Generic

Kim Walker

Portland,OR

Summary

  • Hardworking and passionate job seeker with strong interpersonal skills eager to secure part time position.
  • Genuine liking for people with a desire to make the customer experience and the employee work experience pleasant, welcoming, and memorable.
  • Motivated and dependable candidate successful at managing multiple priorities with a positive, solution oriented attitude.

Overview

14
14
years of professional experience

Work History

Site Supervisor

3 Dogs Boarding & Daycare
11.2021 - 09.2023


  • Filled in as acting General Manager when needed. (Emergencies, vacations, any time GM is unavailable) Responsible for all humans, dogs, and processes at both sites in the General Manager's absence.
  • Assisted in interviewing, selecting, onboarding, and training new staff.
  • Communicated with employees to address performance concerns. Including coaching, documenting, and (assisting with) termination as needed.
  • Wrote and delivered employee performance reviews. Recommended raises.
  • Prioritized and delegated tasks & assignments
  • Scheduled and ran evaluations & temperament tests on any/all incoming dogs
  • Supervised large group of dogs (up to 100)
  • Tracked and monitored individual dog behaviors. Worked with handlers to brainstorm and implement behavior modification plans.
  • Prepared and administered medications (orally and subcutaneously) Prepared and fed meals
  • Communicated with pet parents regarding billing concerns, injuries/other health matters, and behavioral issues. Dismissed dogs (as needed) in a loving and compassionate maner. Collaborated with pet parents to create a return plan and/or offer resources for alternative care.

Picker

Amazon
11.2020 - 11.2021
  • Pulled orders quickly to maintain demanding productivity goals. ( 1 pick every 7 seconds)
  • Used RF scanners to track orders and verify accuracy.
  • Operated various forklifts/PIT in compliance with OSHA guidelines and Amazon policies.
  • Worked on live AR (Amazon Robotics) floor maintaining and performing basic fixes on the Kiva robots.
  • Trained employees on safely working with the robots. Each training consisted of 40 hours of classroom instruction and 40 hours shadowing/hands on instruction.
  • AR lead for Pod Transfers. (Regional project. Small team) As the AR lead I created and lead a handpicked team. I was responsible for everyone's safety on the AR floor and also ensuring we met our deadlines.
  • Tote Captain. I was responsible for the movement of totes/containers throughout the building. Ran a team of 10 - 18 people depending on flow. Also responsible for inventory tracking of totes throughout the building including a minimum of two counts a day.

Warehouse Worker

Factory Motor Parts Company
08.2019 - 10.2020
  • Loaded, unloaded, and moved material to and from storage areas.
  • Operated forklift/PIT and pallet jacks to receive and transport items from various warehouse locations.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Checked packages and merchandise for damage and notified vendors.
  • Daily cycle counts and aisle resets to maintain accurate inventory counts.
  • Back up delivery driver as needed
  • Familiar with all steps to process customer order (print, sort, pull, verify, ship)
  • Read incoming and created outgoing BOL (Bill Of Lading) Including identifying and documenting hazardous materials.
  • Created shipping orders and labels using UPS, Fed Ex, etc
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.


Head Cashier

Harbor Freight Tools USA
09.2009 - 07.2019
  • I was head cashier/supervisor around 7ish years total
  • I started off as a cashier and quickly promoted to assistant head cashier, followed by head cashier/supervisor. I demoted myself back to cashier near the end in order to focus on schooling
  • Trained, mentored, and developed new employees with positive and encouraging techniques to maximize performance and meet goals
  • Acted as MOD and was regularly the only key carrier in the building. Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Prepared daily deposits and safe counts. Performed weekly money orders
  • Led cashiers and associates in providing thoughtful customer service.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Unloaded trucks and ensured the team processed it in a timely manner.
  • Operated both propane and electric forklifts
  • Built displays
  • Assisted with pricing

Education

No Degree - Fire Protection Technology

Portland Community College
Portland, OR

High School Diploma -

Malcolm Shabazz City High School
Madison, WI
06.2007

Skills

  • Excellent verbal communication skills and leadership presence
  • Ability to train, coach, develop, and retain staff
  • De-Escalation Techniques
  • Creative Problem-Solving
  • Customer Service
  • Dog Care & Group Management
  • Medication Administration
  • Computer Skills
  • Forklift/PIT experience
  • Cash Handling

Kim Facts

- I intend to become a dog trainer/behaviorist. Dogs are my greatest passion.

- I recently took it upon myself to learn to skateboard. It's an absolute blast!

- Im left handed.

- My favorite quote "The happiest people are the ones with the most community." - Barbara Kingsolver

 

Timeline

Site Supervisor

3 Dogs Boarding & Daycare
11.2021 - 09.2023

Picker

Amazon
11.2020 - 11.2021

Warehouse Worker

Factory Motor Parts Company
08.2019 - 10.2020

Head Cashier

Harbor Freight Tools USA
09.2009 - 07.2019

No Degree - Fire Protection Technology

Portland Community College

High School Diploma -

Malcolm Shabazz City High School
Kim Walker