DARIUS ROWE
Washington,DC
Summary
Purposeful human resources practitioner with a cheerful outlook and passion for providing high-quality advice and guidance to clients. Proven ability to identify employee needs, resolve conflicts, and build strong relationships. Possesses excellent problem-solving, communication, and people skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR Solution Center Advisor
Medstar Health
07.2024 - Current
- Deliver exceptional service to associates by addressing and resolving over 200 HR-related inquiries weekly via phone, chat, email, and web, ensuring a positive experience and high satisfaction rates
- Collaborate effectively with Entity HR Teams and HR functional teams to complete tasks accurately and promptly, contributing to the achievement of departmental goals and enhancing overall HR service delivery
- Diagnose and resolve technical issues related to HR technology and systems, improving operational efficiency, and ensuring seamless HR processes for over 30,000 associates
- Maintain compliance with HR and HIPAA policies, as well as federal, state, and municipal laws, providing data support and reports for compliance on assigned topics and ensuring adherence to service level agreements
- Accomplishment(s): Reduced HR transaction errors by 20% through meticulous data management.
Human Resources Generalist
Medstar Health
01.2021 - 07.2024
- Successfully managed the complex operational needs of MedStar Physical Therapy's outpatient network, enhancing efficiency and streamlining processes
- Expertly process HR database and timekeeping system data ensuring accurate internal transfers, salary changes, and various HRIS transactions
- Led the Safety/Data Analytics committee, driving key initiatives to improve workplace safety and data-driven decision-making
- Accurately gathered and submitted necessary information and documents for sponsorship to immigration legal counsel, ensuring compliance and successful processing of applications
- Accomplishment(s): Developed and implemented the 'Talent Tuesday' internal communication initiative to encourage internal applications and promote career development within the organization
- Key contributor to judged unemployment claims resulting in protection against $400,000+ in potential benefit charges.
Human Resources Manager
Hilton Worldwide
07.2019 - 10.2021
- Worked with HR Director to create, implement, and manage improved HR strategies, services, and programs to support the workforce
- Works with union committees and business agents to address performance concerns, resolve grievances, and discuss and plan for promotions and new job opportunities
- Works with internal partners to facilitate all onboarding and training efforts across the hotel
- Oversees benefits administration including open enrollment, new hire benefits, and retirement plans for union and non-union team members
- Accomplishment(s): Served as a mentor for the Urban Alliance High School Internship Program, educating DC youth on Human Resource functions.
Talent Coordinator (Temp.)
Emergent BioSolutions
01.2019 - 06.2019
- Managed recruitment and onboarding of successful candidates
- Worked in Success Factors (HCM) to support administrative recruiting functions, track candidates, and retrieve data
- Partnered with internal support teams such as Operations and IT to develop new hire training and ensured a seamless onboarding experience
- Processed candidate expense reports, managed invoice codes, and tracked all expenses related to recruiting
- Accomplishment(s): Significantly contributed to the company's 92% offer acceptance rate by consistently communicating with internal partners and educating candidates on the importance of each role within the organization and company benefits
- Maintained a high candidate selection rate by collaborating with internal partners to understand hiring needs and matching candidates based on the outlined goals for the position.
Talent Acquisition Coordinator (Temp.)
Choice Hotels International
11.2018 - 01.2019
- Collaborated with candidates, recruiters, and other human resources professionals in support of business hiring objectives and goals
- Consulted with key business partners within organization to ensure alignment on business hiring and training goals and drove hiring process while adhering to tight deadlines
- Maintained Applicant Tracking System (ATS) and ensured candidates were properly tracked in system
- Conducted candidate background and reference checks
- Accomplishment(s): Led initiative to improve candidate interview process by developing Korn Ferry Leadership Questionnaire; allowing hiring teams to gain deeper understanding of candidate backgrounds and desires and ensuring appropriate selection and placement.
Human Resources Coordinator
Two Roads Hospitality (Acquired by Hyatt Hotels Corp. in October 2018)
02.2017 - 09.2018
- Assisted with delivering outstanding service and providing high-quality experience for employees by supporting HR Team in day-to-day operations
- Enhanced visibility of HR department by implementing established best practices and developing strong working relationships with employees and union leadership
- Arranged and participated in career fairs to recruit potential candidates
- Interviewed and selected potential candidates for entry-level positions
- Accomplishment(s): Led Two Roads Hospitality wellness and safety initiatives.
Education
Bachelor of Science: Management Information Systems -
UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE
College Park, MD12.2024
No Degree - Management Information Systems
MONTGOMERY COLLEGE
Rockville, MD08.2019
Skills
- Oracle HCM
- Oracle PeopleSoft
- Workday ERP
- SuccessFactors HCM
- ADP Vantage
- Cornerstone Systems E-Verify
- Universal Background Screening
- MS Office Suite (Outlook, Teams, SharePoint, Excel, PowerPoint, Word)
- Identity IQ
- Dovetail
- Taleo ATS
- Birch Street Systems
Affiliations
SOCIETY FOR HUMAN RESOURCES MANAGEMENT (SHRM)
Certification
SOCIETY OF HUMAN RESOURCES MANAGEMENT SENIOR CERTIFIED PROFESSIONAL (SHRM-SCP)
AMERICAN HOTEL & LODGING EDU. INSTITUTE, Hospitality Manager: Leader Certification
AMERICAN RED CROSS, Adult and Pediatric CPR/AED
Timeline
HR Solution Center Advisor
Medstar Health
07.2024 - Current
Human Resources Generalist
Medstar Health
01.2021 - 07.2024
Human Resources Manager
Hilton Worldwide
07.2019 - 10.2021
Talent Coordinator (Temp.)
Emergent BioSolutions
01.2019 - 06.2019
Talent Acquisition Coordinator (Temp.)
Choice Hotels International
11.2018 - 01.2019
Human Resources Coordinator
Two Roads Hospitality (Acquired by Hyatt Hotels Corp. in October 2018)
02.2017 - 09.2018
Bachelor of Science: Management Information Systems -
UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE
No Degree - Management Information Systems
MONTGOMERY COLLEGE