KIM WARD
Brooklyn,NY
Summary
Diligent and highly polished receptionist with more than nine years of experience in managing administrative functions for office personnel. In the process of transitioning into becoming a dietary aide once more. Dependable and organized team player that is committed to having comprehensive knowledge of food preparation techniques and safety guidelines. In pursuit of a position that will amplify my abilities to serve nutritious well-balanced meals.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
22
22
years of professional experience
Work History
Receptionist
Mermaid Manor Home for Adults
Brooklyn, NY
06.2012 - Current
- Operates telephone switchboards by answering, screening, forwarding, and providing information
- Maintains office supply inventory and places orders as needed
- Greet persons entering establishment and determines the nature and purpose of their visit
- Escorts persons to specific destinations within the facility
- Resolves customer complaints
- Collects, sorts, distributes, and prepares mail for couriers
Childcare Provider
Keymari’s World Daycare
Brooklyn, NY
09.2009 - 06.2012
- Provided safe and efficient childcare services by observing the children’s activities and maintaining a safe play environment
- Developed friendly and credible relationships with parents by communicating their child’s daily activities and behaviors
- Maintained records on the children that included meals served, signs of emotional and social development, and medication administered
- Encouraged children to have healthy eating habits, understanding of their peers, and taught positive self-concepts
Dietary Aide
Coney Island Hospital
Brooklyn, NY
01.2003 - 03.2008
- Maintained the proper temperature of food during preparation and service
- Recorded food temperature according to company policy
- Prepared and pre-portioned food for regular and therapeutic diets according to the planned menu and production sheets as directed
- Supported the mission, vision, and policies of the Nutrition Services Department
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
Education
Highschool Diploma -
Lincoln High School
Brooklyn, New York10.1981
Skills
- Exceptional communication
- Leadership
- Prompt problem solving
- Organized
- Flexible
- Team Orientated
- Responsible
- Customer Service
- Filing
- Scheduling
- Early Child Development
- Time management
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Greeting and seating clients
- Mail handling
- Multi-line telephone operation
- Clerical support
Timeline
Receptionist
Mermaid Manor Home for Adults
06.2012 - Current
Childcare Provider
Keymari’s World Daycare
09.2009 - 06.2012
Dietary Aide
Coney Island Hospital
01.2003 - 03.2008
Highschool Diploma -
Lincoln High School
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