Kim Webb
Pensacola,FL
Summary
Dedicated Project Director professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Project Director
Ease Learning (Merged With Freedom Learning Group)
2024.01 - Current
- Successfully worked through a merger in January 2024 with Ease Learning acquiring Freedom Learning Group involving the development and execution of new processes and adapting to new needs
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
- Achieved consistent on-time project completion by establishing clear goals and timelines for team members
- Analyzed project performance data to identify areas of improvement
- Implemented strategic project management methodologies, leading to efficient and successful project delivery
- Developed comprehensive project plans that clearly outlined key milestones, resource allocation, and risk mitigation strategies
- Collaborated with sales, marketing, and support teams to launch products on time and within budget
- Analyzed metrics to measure product performance.
- Compiled product and customer data to generate informed profit projections
- Drove revenue growth by establishing strong relationships with key industry partners
- Implemented Agile methodologies for more efficient project management and team collaboration
- Maintained positive vendor relations to build strong partnerships
- Continually maintained and improved company's reputation and positive image in markets served
Project Director
Freedom Learning Group
2022.10 - 2024.01
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
- Achieved consistent on-time project completion by establishing clear goals and timelines for team members
- Analyzed project performance data to identify areas of improvement
- Implemented strategic project management methodologies, leading to efficient and successful project delivery
- Developed comprehensive project plans that clearly outlined key milestones, resource allocation, and risk mitigation strategies
- Collaborated with sales, marketing, and support teams to launch products on time and within budget
- Analyzed metrics to measure product performance.
- Compiled product and customer data to generate informed profit projections
- Drove revenue growth by establishing strong relationships with key industry partners
- Implemented Agile methodologies for more efficient project management and team collaboration
- Maintained positive vendor relations to build strong partnerships
- Continually maintained and improved company's reputation and positive image in markets served
Senior Project Manager
Freedom Learning Group
2022.05 - 2022.10
- Successfully oversaw multiple teams of up to 15 people, ensured project efficiency, and managed relationships with several stakeholders
- Managed projects pertaining to several different areas including Healthcare Analytics, Healthcare Management, K-12 Anatomy and Physiology, and Data Engineering
- Created efficient training and checklists, performed initial onboarding, and performed initial gate review to review team members' progress and quality of work
- Successfully improved and implemented internal and external processes and improvement plans
- Carefully selected qualified team members created Statements of Work, and billed team members
- Mediated between team and client
- Performed and updated qualitative risk analyses
- Responded independently and responsibly to sudden client and team changes, and evaluated client surveys
- Developed and led multi-disciplinary teams to redefine problems and reach solutions based on different perspectives
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts
- Analyzed metrics to measure product performance
- Drove revenue growth by establishing strong relationships with key industry partners
- Implemented Agile methodologies for more efficient project management and team collaboration
Project Manager
Freedom Learning Group
2020.06 - 2022.05
- Managed different types of projects including K-12 course development, medical billing courses, business management courses, and data analytics projects
- Successfully oversaw and trained teams of 8-12 people and ensured project efficiency
- Mediated between teams and clients
- Carefully selected qualified team members, created Statements of Work, and billed team members
- Performed and updated qualitative risk analyses
- Responded independently and responsibly to sudden client and team changes.
- Coordinated material procurement and required services for projects within budget requirements
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process
- Developed and implemented strategic project plans to meet business objectives
- Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle
- Developed and initiated projects, managed costs, and monitored performance
- Planned, designed, and scheduled phases for large projects
- Provided detailed project status updates to stakeholders and executive management
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance
Subject Matter Expert
Freedom Learning Group
2019.01 - 2020.06
- Developed Spanish, German, and US History exercises and course content for online students
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
- Reviewed Spanish, German, and US History units successfully
- Provided qualitative copyediting services for Spanish and German language and grammar content as well as English US History content
Sales & Account Manager
SD Events & Promotions
2018.06 - 2019.01
- Excelled in sales improving the business's revenue
- Used excellent problem-solving skills to resolve any customer complaints and adjusted to customer needs with professionalism and courtesy
- Staffed and scheduled employees accordingly
- Succeeded in building strong relationships with staff and customers to ensure a harmonious environment
- Communicated well and used strong interpersonal skills to ensure positive relationships with customers and staff
- Learned how to run a business
- Met with future clients and introduced proposals for future clients
- Acquired how to find future clients
- Conducted interviews with future employees and analyzed their skill set
- Created new job openings online
- Assisted with market research whenever a business plan for a client was developed.
- Contacted regular and prospective customers to explain product features and solicit orders
- Negotiated prices, terms of sale and service agreements
- Developed sales strategy based on research of consumer buying trends and market conditions
- Collaborated with upper management to implement continuous improvements and exceed team goals
Copyeditor and Online Tutor
Student-Sky (Academic Skills Tutoring Center)
2014.09 - 2018.06
- Provided professional copy editing services to students
- Successfully prepared and reviewed Bachelor Theses, Master Theses, and Doctoral Dissertations for submission or publication
- Assisted in building individual as well as group and summer school schedules
- Prepared students between the ages of 17 and 60 for written and oral exams by developing topic-relevant assessments and tests
- Taught German, Spanish, Psychology, Business Management in online one-on-one and group settings (up to 6 people)
- Succeeded in preparing students for international foreign language exams (TOEFL, IELTS, DELE) as well as the GMAT
- Created, edited, and published website's weekly blog entries with education as a central theme
- Used extensive analytical skills by searching for details while researching potential competing business ideas
- Performed market research on competing businesses
- Reviewed and edited website data
- Edited and revised wide array of content for accuracy, clarity and consistency
- Collaborated with writers to refine their work, resulting in clearer communication of ideas
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines
Group Counselor & Lifeguard
Camp Hazen YMCA
2014.06 - 2014.09
- Organized daily activities for more than 100 children during the summer
- Ensured positive character development for everyone
- Trained as an official YMCA Lifeguard
- Certified in CPR and Outdoor Waterfront Training (American Red Cross)
- Turned around classes that had severe behavioral issues, by establishing a strong collaborative environment
- Responsible for teaching swimming lessons.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels
- Administered CPR and first-aid following best practices
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis
- Demonstrated rescue techniques and provided first aid in emergency situations
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers
- Kept athletic and games equipment and facilities organized and maintained
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants
Spanish Teacher
Volkshochschule Köln (Adult & Continuing Education Center)
2013.01 - 2014.06
- Taught Spanish to a group of 30 adults and assured their language development by using individualized assessments
- Designed and prepared innovative and interactive Spanish classes for different levels.
- Prepared students for standardized tests by providing targeted instruction on test-taking strategies and relevant content areas
- Promoted culture of inclusion, respect and collaboration in classroom
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework
- Conducted classes for adult immigrants desiring to learn foreign language
Telecommunication Sales Representative & Market Researcher
Goldmarie
2011.10 - 2013.01
- Acquired new clients
- Provided clients with information regarding products and answered any of clients' questions
- Improved customer-relationships by providing excellent service to customers and solving any issues
- Performed cold calls and reached out to potential customers
- Completed Excel sheets with new customer information
- Conducted market research on fashion magazines
- Increased sales by providing excellent sales pitches and improved customer reach.
- Used customer insights to develop innovative sales strategies to increase sales
- Engaged in friendly conversation with customer to better uncover individual needs
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication
German Teacher
Vorwärts (German Language Institute)
2011.01 - 2011.10
- Taught German as a second language to diverse groups of Spanish students between the ages of 8 and 16
- Assured foreign language development by providing materials involving different types of learners (visual, kinesthetic, auditory, reading, writing)
- Worked one-on-one with students with learning disabilities.
- Completed progress reports with individualized notes regarding students' strengths and areas of improvement
- Developed course curriculum, lesson plans and supplemental materials to support student success
- Established positive relationships with parents and guardians through regular communication about student progress, challenges, and successes
- Contributed to the development of departmental goals and objectives, aligning instructional practices with overall school priorities
- Participated in professional development workshops to stay current on best practices for teaching German as a foreign language
- Collaborated with colleagues to develop interdisciplinary units that incorporated German language and culture into other subject areas
Education
Ed. D - Administrative & Leadership Studies
University of West Florida
Pensacola, FL05.2024
Ed. S - Curriculum & Instruction
University of West Florida
Pensacola05.2021
Master of Arts - Spanish, ESOL, & Secondary Education
University of Cologne
Cologne, Germany06.2016
Bachelor of Arts - Spanish, ESOL, & Secondary Education
University of Cologne
Cologne, Germany06.2012
Master of Arts Classes - Spanish
Complutense University of Madrid
Madrid, Spain 09.2011
Skills
- High emotional intelligence
- Critical and analytical thinking
- Stakeholder Communications
- Effective people skills
- High organizational skills
- Timeline Management
- Financial Management
- Extensive Knowledge in Microsoft Excel, Word, and PowerPoint
- Extensive Google Suite experience
- Smartsheet experience
- Conflict Management
- Experience with Project Management tools such as Trello and Asana
- Experience with LMS such as Coursera and Canvas
Certification
- Syracuse University, Project Management Professional (PMP) Certification, current - 07/2024
- Freedom Learning Group (FLG), Accuracy Check and Content Review Certificate, 01/2023
- Freedom Learning Group (FLG), ID Course (Modules 1-5) Certificate, 01/2023
- Freedom Learning Group (FLG), Project Management Certificate, 11/2022
- Texas A&M University, Professional Spanish Translator, 05/2020
- Bezirksregierung Köln (District Government of Cologne), Latin Proficiency Certificate, 10/2013
- Kinderschutzbund Kerpen e.V. (German Child Protection League), Group Leader Certificate, 07/2008
Volunteer Experience
- Saenger Theatre, Pensacola, FL, Usher, 11/2017, 06/2018
- Lincoln Park Elementary School, Pensacola, FL, Classroom Assistant, 09/2017, 06/2018
- Geva Theatre, Rochester, NY, Usher & Ticket Taker, 03/2017, 06/2017
- Rochester Philharmonic Orchestra, Rochester, NY, Children Activity Coordinator, 02/2017, 06/2017
Extracurricular Activities
TC Schwarz-Weiß Neu-Bottenbroich e.V. (Tennis Club), Kerpen, Germany - Tennis Team Member (German State League)
Tennis Club of Rochester, Rochester, NY - USTA Member (NTRP Level: 4.0)
Geva Theatre, Rochester, NY - Usher
Languages
German
Native or Bilingual
Spanish
Full Professional
French
Professional Working
Latin
Limited Working
Turkish
Elementary
Timeline
Project Director
Ease Learning (Merged With Freedom Learning Group)
2024.01 - Current
Project Director
Freedom Learning Group
2022.10 - 2024.01
Senior Project Manager
Freedom Learning Group
2022.05 - 2022.10
Project Manager
Freedom Learning Group
2020.06 - 2022.05
Subject Matter Expert
Freedom Learning Group
2019.01 - 2020.06
Sales & Account Manager
SD Events & Promotions
2018.06 - 2019.01
Copyeditor and Online Tutor
Student-Sky (Academic Skills Tutoring Center)
2014.09 - 2018.06
Group Counselor & Lifeguard
Camp Hazen YMCA
2014.06 - 2014.09
Spanish Teacher
Volkshochschule Köln (Adult & Continuing Education Center)
2013.01 - 2014.06
Telecommunication Sales Representative & Market Researcher
Goldmarie
2011.10 - 2013.01
German Teacher
Vorwärts (German Language Institute)
2011.01 - 2011.10
Ed. D - Administrative & Leadership Studies
University of West Florida
Ed. S - Curriculum & Instruction
University of West Florida
Master of Arts - Spanish, ESOL, & Secondary Education
University of Cologne
Bachelor of Arts - Spanish, ESOL, & Secondary Education
University of Cologne
Master of Arts Classes - Spanish
Complutense University of Madrid
- Syracuse University, Project Management Professional (PMP) Certification, current - 07/2024
- Freedom Learning Group (FLG), Accuracy Check and Content Review Certificate, 01/2023
- Freedom Learning Group (FLG), ID Course (Modules 1-5) Certificate, 01/2023
- Freedom Learning Group (FLG), Project Management Certificate, 11/2022
- Texas A&M University, Professional Spanish Translator, 05/2020
- Bezirksregierung Köln (District Government of Cologne), Latin Proficiency Certificate, 10/2013
- Kinderschutzbund Kerpen e.V. (German Child Protection League), Group Leader Certificate, 07/2008
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