Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kim Whiting

Island Park,ID

Summary

Dynamic and passionate Change Leader with 20+ years of industry experience in business transformation, people management, and customer-centric solutions. I partner with organization to drive collaboration and innovative approaches to change that align business and project strategies to the people side of results.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Director Workday Change Management

Guidehouse
01.2024 - Current
  • Established Workday Change Management methodology and approach for Guidehouse Workday practice.
  • Leveraged professional networks and industry knowledge to build a Workday change management practice and team of seven change practitioners.
  • Spearheaded innovative approaches to resource allocation, strategic planning, and growth models.
  • Recruited, developed, and managed a team of seven Change Practitioners focused on executing and delivering change to public sector clients.
  • Developed targeted Workday readiness delivery models and over 40+ sales proposal to respond to market and client needs.
  • Tracked Workday trends and enhancements to both challenge and refine our practice product offerings.
  • Handled and resolved client and consultant conflicts to maintain excellent customer service as a trusted Workday partner.
  • Observed each employee's individual strengths and established onboarding and mentoring program to address learning and development opportunities.
  • Trained and guided Change team members to maintain high productivity, execute on role competencies, and develop innovative solutions using AI tools.

Manager of Change

Accenture
04.2020 - Current
  • Apply structured methodologies to facilitate transformational change activities for 25+ Workday HCM, Payroll, Talent and Performance, and Financials implementations.
  • Lead change management activities with cross-functional teams and stakeholders to understand, manage, and reinforce change throughout the transformational life cycle resulting in an average 96% satisfaction survey.
  • Align Workday methodology to business readiness strategies to customize approaches for clients.
  • Report outcomes and provide ongoing stakeholder and organizational updates to executive sponsors and leadership on the status of change initiatives, risks, and solutions as needed
  • Develop and facilitate Change Acceleration Networks.
  • Provide and facilitate sales and RFP support and presentations to prospective clients resulting in a 90%-win rate.
  • Develop client support strategies to maximize learning and engagement.

Change Management Consultant

Sierra-Cedar
03.2014 - 04.2020
  • Partnered with organizations and companies to understand business needs and assess, advise, and plan for seamless implementation of Workday solutions.
  • Conducted stakeholder analyses to create resistance maps and mitigation plans for 100% of projects.
  • Leveraged the use of cross-functional teams to integrate business readiness strategies across the organization.
  • Created actionable deliverables for the five change management levers: Communication, Sponsor Roadmap, Coaching, Training, and Resistance Management.
  • Designed and led a career pathing program through competency-based, and individualized learning maps resulting in a consultant retention rate of over 75%.
  • Facilitated 12+ sales and RFP presentations.

Learning and Development Manager

Knowledge Universe
01.2010 - 11.2013
  • Directed initiatives focused on quality improvement, advancing professionalism, and strengthening brand recognition.

Manager of Education Quality and Training

Knowledge Universe
01.2002 - 01.2010
  • Responsible for defining and implementing a quality framework to drive the brand vision, develop tools and processes for quality improvement, and implement learning solutions.

Education

BA - Elementary Education English/Language Arts

University of Northern Colorado
Greeley, CO
01.1991

Skills

  • PROSCI Certified Practitioner
  • Agile Change Management
  • Strategic Planning and Analysis
  • Collaboration and Communication
  • Dynamic Presenter and Facilitator
  • People Management
  • Leadership Development
  • Problem Solving
  • Content Development
  • Strategic Planning
  • Process Improvement
  • Employee Engagement
  • MS Office Proficiency
  • Remote Delivery -WebEx, Zoom, Microsoft Teams

Certification

  • PROSCI Change Management
  • Workday HCM Certification
  • Lominger Leadership Architect 360
  • Weikart Youth Methods Certification
  • Wilson Leadership Series
  • Action Selling Certification
  • Vital Smarts Crucial Conversation Certified Trainer

Timeline

Director Workday Change Management

Guidehouse
01.2024 - Current

Manager of Change

Accenture
04.2020 - Current

Change Management Consultant

Sierra-Cedar
03.2014 - 04.2020

Learning and Development Manager

Knowledge Universe
01.2010 - 11.2013

Manager of Education Quality and Training

Knowledge Universe
01.2002 - 01.2010

BA - Elementary Education English/Language Arts

University of Northern Colorado

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