Kim Williams

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic
• Built strong relationships with patients through effective communication
• Providing compassionate care to patient and promptly addressing needs during visits.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Verified patient insurance coverage and obtained pre-authorizations when necessary
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Obtained and documented patient medical history, vital signs and current complaints at intake.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Scheduled, coordinated and confirmed appointments and meetings.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Collected room deposits, fees, and payments.
• Filing, data entry, and document preparation for more efficient office workflow.
• Confirmed appointments, communicated with clients, and updated client records.
• Handled incoming and outgoing package deliveries and track missing packages.

• Requested, coordinated and attended all annual foster parent fire and DHEC inspections

• Prepared sign in sheets for all training seminars

• Coordinated Mentor Verification of Education sheets

• Tracked and renewed all foster parent re-licensing applications

• Performed quarterly home safety inspections

• Set up filing for new Mentors and updated all current information on a timely basis

• Ran sex offender and criminal background checks

• File auditing for quality assurance and requested corrections from service coordinators

• Responsible for all administrative assistant job duties as detailed below.

Administrative Assistant

Mentor,Inc., Greenville, SC

• Responsible for all office reception including a seven-line phone and call screening for seven employees

• Monthly overnight mailing of invoices and reimbursement request

• Requested coordinator approval of Monthly client attendance sheets and corrected information as needed

• E-mailed corporate office with Monthly on-call coordinator calendar and client attendance sheets for proper Medicaid billing

• Coordinated Monthly event calendar and mailed to all foster parents

• Coordinated and e-mailed Monthly staff attendance spreadsheet to Human Resources Director

• Compiled staff meeting minutes for Program Director approval and deliver to coordinators for files

• Responsible for all office reception

• Filing in accordance with both South Carolina and Federal Medicaid laws maintaining confidentiality

• Scheduled all DHEC, fire inspections ,CPI and CPR of foster homes

• Recruited potential foster parents and coordinated application pockets for those perspective mentors

• Coordinated training for all foster parents

• Responsible for all office reception including a seven-line phone and call screening for 20 employees

• High volume filingfor over 200 clients in accordance

• Maintain confidentiality and adhere to South Carolina and Federal Medicaid laws

• Scheduling of parent/client appointments and visits

• Data entry of all

• Phlebotomy duties, drawing of blood and labeling tube's for medical testing
• Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
• Set up and operated dialysis machines for patients receiving treatment for kidney failure.
• Cleaned and connected fistulas, grafts and catheters to prevent infection.
• Instrumental and proficient at allaying patient anxieties before treatment by explaining procedures and operation of the haemodialysis process

• Conducted parenting skills training to parents of special needs children

• Assisted in the development of individual treatment plans for the children

• Conducted home visits to monitor progress within the home

• Provided supportive interventions as needed

• Heavy documentation of support services