Summary
Work History
Education
Skills
Timeline
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Kim Adams

Wallingford,CT

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Inside Sales Executive

Comcast
01.2013 - Current
  • Preserve proper company policy and confidentiality with all customers
  • Maintain familiarity with products, working diligently to market and sell offerings to new and existing clients
  • Describe product specifics including benefits and pricing for video, high-speed internet, voice, Xfinity Home Security, and mobile service offerings Foster positive customer rapport, assessing each one's individual needs to pair them with proper services and products.
  • Mentor new hires with training
  • Product Ambassador.

Maintenance Coordinator/Safety Training Coordinator

Carl's Pasta
01.2011 - 01.2013
  • On-board training for all new hire
  • Admin ordering maintenance parts; also led daily, weekly, and annual planning pertinent to maintenance/equipment, work activities, purchase orders, spare parts tracking, and critical part deliveries
  • Managed maintenance department planning, scheduling across first and second shift; included planning PM windows and part availability
  • Organized onsite contractors' service calls contingent on equipment availability
  • Managed obsolete and new equipment spare parts order, delivery, and set-up functions
  • Worked with vendors.

Admissions Counselor

American Institute, Brandford Hall & Post University
01.2008 - 01.2011
  • Reply to student inquiries about the Institute and its program; engaged in telephone and in-person interviews to guide prospective students through choosing a program aligned with their personal interests and career goals
  • Entered student enrollment data to ensure complete proper documentation
  • Followed up with prospects and applicants, recording results in the database to deliver superb service at all phases of the enrollment process.
  • Led student registration and development to bolster levels of student awareness, retention, and success
  • Partnered with the Academic Advising Department and various faculty members to find students experiencing academic struggles, working jointly to overcome issues to promote student success and retention
  • Maintained a thorough comprehension of Institute procedures, regulations, and laws about higher education enrollment.

Manager

Wile Motors, Finance and Insurance
01.2005 - 01.2008
  • Offered comprehensive back-end and showroom sales support for a foremost GM dealership in the area
  • Coordinated financing, booking out values and upselling accessories, services, Service Agreement Warranties, and insurances
  • Skillfully negotiated and closed deals, preparing all lending paperwork and DMV Registrations as part of the process
  • Held a management role from

Manager

Adams Den Restaurant
01.1991 - 01.2007
  • In the Food and Cocktail Industry
  • Training new hires as well as delivering the service.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Education

Diploma -

Francis T. Maloney High School
Meriden, CT

Skills

  • Customer Care
  • Client Rapport-Building
  • Sales Team Leadership
  • Customer Consultations
  • Exceptional Negotiation Skills
  • Maintaining Clean Work Areas
  • Promotional Campaigns
  • Brand Awareness
  • New Hire Training

Timeline

Inside Sales Executive

Comcast
01.2013 - Current

Maintenance Coordinator/Safety Training Coordinator

Carl's Pasta
01.2011 - 01.2013

Admissions Counselor

American Institute, Brandford Hall & Post University
01.2008 - 01.2011

Manager

Wile Motors, Finance and Insurance
01.2005 - 01.2008

Manager

Adams Den Restaurant
01.1991 - 01.2007

Diploma -

Francis T. Maloney High School

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Kim Adams