Summary
Overview
Work History
Education
Skills
Hard Skills
Certification
Accomplishments
Timeline
Generic

KIMALSI DOYLE

Coral Springs,FL

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager

McDonald's
Margate City, FL
01.2022 - Current
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Recognized by management for providing exceptional customer service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Updated and maintained databases with current information.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Provided leadership during times of organizational change or crisis situations.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.

Xfinity Retail Sales Associate

Blufox Mobile
Lauderhill, FL
01.2019 - 12.2021
  • Learn new sales methods to boost productivity for my organization
  • Communicate with managers and other professionals to learn more about our products
  • Listen to instructions from management and senior sales associates to increase my personal output
  • Teach new sales associates basic information about the organization and our protocols
  • Communicate with customers to find the benefits our products can provide them Greets customers and demonstrates excellent customer service skills.
  • Helps customers select products, answers questions, and shares product knowledge.
  • Creates or updates customer profile records.
  • Processes purchases and returns.
  • Alerts management of potential security issues.
  • Assists with inventory, including receiving and stocking merchandise.
  • Helps with the store opening and closing process.

Education

High School Diploma -

Coconut Creek High School
Coconut Creek, FL
06-2022

Skills

  • Team Leadership
  • Schedule Preparation
  • Performance Evaluations
  • Strategic Planning
  • Staff Development
  • Project Management
  • Staff Management
  • Time Management

Hard Skills

  • Customer relationship management
  • Sales strategy development
  • Targeted outreach and networking
  • Analysis and product recommendation
  • Time management and organization
  • Effective communication and interpersonal skills
  • Problem-solving and conflict resolution

Certification

OTP1 Certificate of Completion , Health Science Education,Basic life support Certificate and PCA Certifications

Accomplishments

3.6 GPA and High honor's

Timeline

Manager

McDonald's
01.2022 - Current

Xfinity Retail Sales Associate

Blufox Mobile
01.2019 - 12.2021

High School Diploma -

Coconut Creek High School

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KIMALSI DOYLE