Ki’Mani Beals
Waukegan,IL
Summary
Dynamic professional with a robust background in logistics and customer service, notably at the Salvation Army Adult Rehabilitation Center. Excelled in enhancing operational efficiency and fostering team collaboration. Skilled in heavy lifting and problem-solving, with a proven track record of improving safety standards and customer satisfaction.Willing to learn anything that comes my way.
Overview
2
2
years of professional experience
Work History
Truck Helper
Salvation Army Adult Rehabilitation Center
04.2024 - Current
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Organized loads efficiently within the truck bed for easy access during delivery stops while maximizing space utilization.
- Kept vehicles clean both inside and out, preserving their appearance for professional presentation to customers.
- Provided support during driver breaks as needed, helping maintain punctual schedules throughout each shift.
- Collaborated with drivers to navigate routes effectively for timely deliveries.
- Ensured cargo security during transport by regularly checking straps, chains, or other securing devices.
- Demonstrated professionalism while interacting with clients, maintaining a positive image for the company at all times.
- Assisted drivers in navigating congested traffic areas safely, reducing travel time between stops.
Dock
Salvation Army Adult Rehabilitation Center
04.2024 - Current
- Led a high-performing team of dock workers, providing guidance, training, and performance evaluations.
- Fostered a culture of continuous improvement among dock staff promoting best practices in workflow efficiency proactively.
- Implemented loading dock process and productivity improvements.
- Ensured timely shipments by closely monitoring loading and unloading processes.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Improved safety standards with regular inspections and adherence to company protocols.
- Promoted a positive work environment by fostering open communication and resolving conflicts promptly.
- Recorded number of units moved or handled, using work tickets, and daily production sheets.
- Reduced operational costs through effective management of personnel, equipment, and materials.
Dietary Aide
Heritage Woods of Gurnee
10.2022 - 04.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Crew Member
Wendys Resturant
05.2022 - 10.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Thurgood Marshall
Waukegan, IL01.2022
Skills
- Heavy Lifting Proficiency
- Logistics Coordination Experience
- Physical Stamina and Endurance
- Hazardous Materials Handling
- Inventory management knowledge
- Time Management
- Problem-Solving
- Cleaning and sanitizing
- Customer Service
- Patient Communication
- Team Collaboration
- Food handling safety
- Verbal Communication
- Detail Oriented
- Warehouse Safety
- Dock Equipment Operation
- Loading and unloading
- Workplace Cleanliness
Timeline
Truck Helper
Salvation Army Adult Rehabilitation Center
04.2024 - Current
Dock
Salvation Army Adult Rehabilitation Center
04.2024 - Current
Dietary Aide
Heritage Woods of Gurnee
10.2022 - 04.2024
Crew Member
Wendys Resturant
05.2022 - 10.2022
High School Diploma -
Thurgood Marshall
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