Dedicated Advocate and Drug and Alcohol Counselor with a proven track record at Salvation Army Harbor Light and Midnight Mission. Excelled in client representation and teamwork, enhancing community outreach and support services. Skilled in analytical reasoning and written communication, successfully managed complex caseloads and facilitated group therapy, significantly impacting client recovery and community awareness.
Overview
3
3
years of professional experience
Work History
Advocate
Salvation Army Harbor Light
07.2023 - 05.2024
Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Delivered friendly service and offered expert support in every interaction.
Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
Assisted with applications and collected required paperwork to help individuals register for supportive services.
Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
Maintained positive relationships with community to build and nurture dynamic partnerships.
Made referrals to appropriate services, following up to confirm patients received access to required care.
Greeted and welcomed new patients, assisting with orientation of programming schedule and rules.
Drug and Alcohol Counselor
Midnight Mission
06.2021 - 02.2023
Facilitated group therapy sessions for diverse clientele, promoting peer support and healthy coping mechanisms.
Conducted substance abuse assessments and screenings to accurately identify client needs and appropriate levels of care required.
Expanded community outreach efforts, resulting in increased awareness of available substance abuse resources and prevention initiatives.
Ensured compliance with federal, state, and local regulations governing addiction counseling practices through meticulous record-keeping procedures.
Increased public awareness of substance abuse issues through presentations at local schools, businesses, and community events.
Education
Washington High School
10860 Denker Ave Los Angeles ,Ca 90047
06.2012
Skills
Document filing
Document review
Analytical reasoning
Client representation
Written communication
Writing and editing
Time management
Office management
Teamwork
Decision-making
Multitasking
Reliability
Quick typer
Timeline
Advocate
Salvation Army Harbor Light
07.2023 - 05.2024
Drug and Alcohol Counselor
Midnight Mission
06.2021 - 02.2023
Washington High School
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