Kimara Fox

• Monitored sales floor and provided customer service to foster retention and loyalty.
• Delegated tasks to employees to enhance productivity and workflow.
• Prepared and submitted daily, weekly and monthly performance reports to inform upper management.
• Upheld proper visual merchandising standards on retail floor and windows.
• Developed and implemented strategies to improve customer service and increase sales.
• Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.

• Created and maintained relationships with potential clients and other real estate agents.
• Conducted open houses, public seminars, and home tours for prospective buyers.
• Provided advice on current market conditions and trends in residential real estate.
• Ensured compliance with state and federal regulations pertaining to residential real estate transactions.
• Reviewed contracts prior to submission in order to ensure accuracy of information provided by sellers or buyers.
• Responded promptly to inquiries from potential buyers regarding properties they were interested in purchasing.
• Scheduled home viewings with potential buyers.

• Provided information to pharmacists for medication orders and prescription refills.
• Conducted daily inventory of pharmaceuticals and medical supplies.
• Assisted patients with questions regarding their medications or health concerns.
• Processed third-party insurance claims for reimbursement of medications.
• Verified that all incoming prescriptions were accurate and complete prior to dispensing them.
• Ensured compliance with state and federal regulations related to pharmacy operations.
• Reconciled automated dispensing cabinets at least weekly in order to verify accuracy of inventory records.
• Audited medication storage areas regularly for expired products or other out-of-date items.
• Managed customer service inquiries from patients regarding their medications or billing issues.
• Participated in continuing education programs in order to stay abreast of current industry standards.
• Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
• Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
• Efficiently processed cash register transactions for new and refilled prescription orders.
• Maintained clean and organized pharmacy shelving and work areas.
• Adhered to regulatory guidelines for workplace safety and customer confidentiality.

Assisted residents with activities of daily living, such as bathing, grooming and dressing.

• Provided companionship and emotional support to residents.
• Assisted in transferring residents from beds to wheelchairs and other adaptive equipment as needed.
• Maintained clean, safe, and comfortable environment for residents.
• Responded promptly to requests from residents for assistance with activities of daily living.
• Administered medications under direction of registered nurse or physician
• Participated in staff meetings and provided input on resident care plans.
• Answered call bells promptly, communicated needs and concerns of residents to appropriate personnel promptly.
• Supported residents' rights by maintaining confidentiality regarding medical information, care decisions, andpersonal matters.
• Assisted with ambulation using gait belts, canes, or walkers as necessary.
• Ensured that all resident care is provided according to established policies and procedures.
• Initiated interventions as directed by nursing staff during emergency situations.
• Facilitated communication between family members and healthcare professionals regarding resident progress and needs.
• Helped clients stay happy and healthy by providing mental and emotional support.
• Preserved patient dignity and rights and demonstrated sensitivity to cultural diversity.