Kimbelry Coone
Crestview,FL
Summary
Dynamic professional with a proven track record at Valparaiso Police Department, showcasing exceptional organization, multitasking, and critical thinking skills. Excelled in enhancing team productivity with innovative communication strategies and meticulous recordkeeping. Renowned for building strong relationships and delivering high-quality, community-focused solutions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Co-Owner/Administrator
Jason's Woodworks Cabinetry
Crestview, FL
01.2020 - Current
- Organize workflow and delegate tasks effectively to ensure timely project completion without compromising quality.
- Manage office inventory levels, ensuring adequate supplies are available while minimizing waste and unnecessary spending.
- Maintain personnel records and update internal databases to support document management.
- Established a reputation for reliability by consistently meeting deadlines, even during periods of high production demand..
- Maintained accurate records of work performed for billing purposes.
- Coordinate with suppliers for prompt delivery of materials.
- Answer incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Full-Time Care Taker
Irvin Duvall
Crestview, Fl
12.2022 - 10.2024
- Provided compassionate care to resident, assisting with daily tasks such as meal preparation and personal grooming.
- Assisted in the planning and execution of recreational events for resident, promoting social engagement and wellbeing.
- Performed daily routines and activities for the client, including meal preparation, medication reminders, and hygiene assistance.
- Coordinated with healthcare professionals to provide comprehensive care for the resident.
- Transported client to and from medical appointments with safety and efficiency.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted patient with his move to Assisted living.
Part-time Caretaker
Doris DuVall
Crestview, FL
07.2022 - 12.2022
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Collaborated with family members and healthcare professionals to develop comprehensive care strategies for optimal client support.
- Prepared nutritious meals according to dietary guidelines, promoting healthy eating habits among clients.
- Enhanced clients'' quality of life by providing compassionate and attentive in-home care.
- Coordinated medical appointments for timely follow-ups, improving continuity of care between multiple healthcare providers.
- Monitored vital signs and reported changes to healthcare providers, ensuring prompt intervention when necessary.
- Assisted with mobility exercises and range-of-motion stretches to maintain or improve physical functioning in clients.
- Assisted clients with daily living tasks for improved independence and wellbeing.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with end-of-life care.
Law Enforcement Communications Supervisor
Valparaiso Police Department
Valparaiso, FL
08.2002 - 08.2022
- Checked equipment for malfunctions and coordinated repair or replacement.
- Streamlined internal communications processes to foster collaboration and improve information sharing among departments.
- Triaged incoming calls to coordinate effective responses.
- Anchor point between multiple departments facilitating seamless flow of information thus supporting goal alignment and organizational objectives realization.
- Managed a diverse team of communicators, ensuring timely completion of projects and adherence to company policies.
- Managed crisis communications during critical incidents ensuring accurate information dissemination while maintaining reputational integrity.
- Advised general public about emergency protocols.
- Directed and monitored team members for compliance with communication, quality and performance standards.
- Supervised team of 15 employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Collaborated closely with other departments within the organization to optimize workflow processes across teams.
- Ensured compliance with local, state, and federal regulations governing emergency response dispatch activities..
- Conducted regular audits on dispatcher call logs, identifying discrepancies and recommending corrective actions when necessary.
- Maintained updated and detailed records of calls in physical and electronic database.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Monitored and tracked dispatch communication systems.
- Monitored flow of paperwork and directed information to appropriate departments.
- Assisted in the development of training materials for new 911 operators, promoting consistent quality standards across the team.
- Assisted supervisors in evaluating operator performance, offering constructive feedback for continuous improvement initiatives.
- Provided life-saving assistance through timely delivery of pre-arrival instructions to callers in medical emergencies.
- Maintained accurate records of all emergency calls, ensuring proper documentation for future reference and analysis.
- Maintained a calm, professional demeanor in high-stress situations, providing reassurance to callers while efficiently addressing their needs.
- Utilized advanced computer-aided dispatch systems for accurate call processing and information dissemination to responding units.
- Handled sensitive situations with tact and discretion, maintaining confidentiality as required by law and departmental policies.
- Demonstrated adaptability by effectively managing multiple projects simultaneously while maintaining attention to detail and accuracy in all aspects of work performed.
- Improved data accuracy by meticulously reviewing and verifying entered information.
- Supported company goals by ensuring timely completion of audit tasks and maintaining strict adherence to deadlines.
- Contributed to the development of audit protocols, refining procedures for optimal performance.
- Audited data to verify accuracy, quality and compliance audits with standards.
- Used computer software to store and retrieve data.
- Updated and maintained customer information, documents and records.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Education
High School Diploma -
Niceville Senior High School
NicevilleSkills
- Organization and multitasking
- Office management
- Customer service management
- Team collaboration
- Attention to detail
- Records and database management
Certification
- Florida State Certified 911 Public Safety Telecommunicator.
- RapidSOS
- FEMA IS-00100.b, IS-00200.b, and IS-00700.a
Awards
Law Enforcement Telecommunicator of the year-2012, 2016, 2017,and 2018.
Timeline
Full-Time Care Taker
Irvin Duvall
12.2022 - 10.2024
Part-time Caretaker
Doris DuVall
07.2022 - 12.2022
Co-Owner/Administrator
Jason's Woodworks Cabinetry
01.2020 - Current
Law Enforcement Communications Supervisor
Valparaiso Police Department
08.2002 - 08.2022
High School Diploma -
Niceville Senior High School