Dynamic administrative professional and leader with 10+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Overview
8
8
years of professional experience
Work History
Advanced Medical Support Assistant
Department Of Veteran Affairs
Salt Lake City, UT
08.2020 - Current
Maintains and obtains medical records.
Mail patient appointment letters.
Schedule appointments for patients for care in the community.
Utilize CTM, HSRM, PPMS & Refdoc to compile and record medical charts, reports and correspondence.
Verifiy and update clinical records.
Determine nature and urgency of patient requests to refer patients to appropriate medical staff.
Contacted providers and faxed authorizations prior to appointments.
Utilize Excel to update & maintain patient reports
Medical Assistant II
University Of Utah Huntsman Cancer Institute
Salt Lake CIty, UT
12.2019 - 07.2021
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Documented vital signs and health history for patients in clinic and hospital environments.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Prepared initial patient charts for admission.
Ambulated, turned and positioned patients.
Tested and recorded blood glucose levels.
Obtained client medical history, medication information, symptoms and allergies.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Sanitized, restocked and organized exam rooms and medical equipment.
Taught patients about medications, procedures and care plan instructions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Called and faxed pharmacies to submit prescriptions and refills.
Office Administrator
Arive Homes
Spanish Fork, UT
02.2017 - 09.2017
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes.
Booked flights, car rentals and hotel accommodations for business travel for employees.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Reconciled account files and produced monthly reports.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
Trained new employees on administrative procedures, company policies and performance standards.
Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
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