Kimber Howard

Work History

Spoke+Ivy

01.2025 - Current

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Original hire at restaurant launch; contributed to creating a consistent and customer-oriented dining experience,
Recognized for handling evolving challenges during the restaurant's early stages and subsequent business challenges.
Collaborated with staff and management to implement process improvements and enhance customer satisfaction.
Managed high-pressure shifts with professionalism and attention to detail.

Amore Italian, Steak, and Seafood

11.2024 - Current

Founding team member since the restaurant's opening; played a key role in establishing service standards and workflow.
Delivered excellent customer service in a fast-paced environment while managing multiple tables and special requests.
Adapted to ongoing changes in operations and menu development, demonstrating flexibility and initiative.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Ruth Chris Steakhouse

01.2024 - 12.2024

Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
Delivered upscale dining service with a focus on quality and guest engagement.
Received regular praise for hospitality, efficiency, and attention to detail.
Accurately managed orders, special requests, and payment transactions in a fast-paced environment.
Demonstrated proactive problem solving to resolve quest concerns promptly and positively.

Nawa

08.2022 - 03.2024

Served as a go-to team member for problem-solving and mentoring.
Selected to train new servers, establishing consistent service standards and ensuring smooth onboarding.
Managed guest concerns with professionalism, resulting in repeat business and customer satisfaction.
Delivered exceptional service in a busy, high-volume restaurant while maintaining a leadership presence on the floor.
Answered phones and helped manage customer inquiries, contributing to front-of-house coordination.

Dexter Axle

07.2021 - 03.2022

Used Excel-based tracking and order fulfillment.
Operated machinery and forklifts for packaging and quality control.
Enhanced production efficiency by streamlining assembly line processes and implementing new strategies.
Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
Monitored day-to-day production operations and identified methods to improve quality and efficiency.
Managed onboarding tasks to support smooth adjustment and complete training for new hires.
Assisted brake line supervisor with daily operations and production oversight.
Developed organizational and problem-solving skills in a warehouse environment.

Panera Bread

10.2018 - 03.2021

Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Greeted customers, helped locate merchandise, and suggested suitable options.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Handled cash register operations accurately, balancing drawers at the end of each shift.
Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.