Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
7
7
years of professional experience
Work History
Laundry Associate
Baymont Inn and Suits
Helen, GA
09.2019 - 10.2019
Operated washers and dryers to clean articles such as sheets, blankets, tablecloths, curtains.
Sorted and folded linens, towels, and other fabrics according to size and fabric type.
Assisted with loading garments into washing machines and unloading from dryers after cycles were complete.
Stocked shelves with freshly laundered linens in a neat and organized manner.
Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
Identified stained or damaged items and took appropriate action to resolve the issue.
Wait Staff Member
Slice of Helen
Helen, GA
09.2018 - 05.2019
Greeted and welcomed customers, providing them with menus.
Ensured that all orders were taken correctly and in a timely manner.
Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Prepared tables by setting up linens, silverware and glassware.
Took beverage orders from patrons and served drinks promptly.
Delivered food items to customers at their tables in a friendly, courteous manner.
Checked back with customers during meals to ensure satisfaction with food and service.
Answered questions about menu selections and made recommendations when requested.
Processed payments accurately using cash registers or point-of-sale systems.
Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
Cleared dishes between courses and after guests finished dining.
Replenished condiments, utensils, napkins, straws as necessary throughout shift.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Complied with health department regulations regarding sanitation standards when handling food items.
Managed multiple tasks simultaneously while remaining organized under pressure.
Provided exceptional service to high volume of daily customers.
Wait Staff Member
Monday's Pub
Helen, GA
01.2018 - 09.2018
Greeted and welcomed customers, providing them with menus.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Presented menus and answered questions regarding items.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Wait Staff Member
Unwind on Lake Chatuge
Hiawassee, GA
02.2017 - 09.2017
Greeted and welcomed customers, providing them with menus.
Ensured that all orders were taken correctly and in a timely manner.
Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Prepared tables by setting up linens, silverware and glassware.
Took beverage orders from patrons and served drinks promptly.
Delivered food items to customers at their tables in a friendly, courteous manner.
Checked back with customers during meals to ensure satisfaction with food and service.
Answered questions about menu selections and made recommendations when requested.
Processed payments accurately using cash registers or point-of-sale systems.
Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
Complied with health department regulations regarding sanitation standards when handling food items.
Performed opening and closing duties such as restocking supplies, cleaning floors.
Managed multiple tasks simultaneously while remaining organized under pressure.
Calculated accurate bill amounts and processed cash and credit card payments.
Provided exceptional service to high volume of daily customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Operated POS terminals to input orders, split bills and calculate totals.
Informed customers of daily specials and signature menu items.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Machine Operator
Mt Vernon Mills
Alto, GA
04.2016 - 01.2017
Monitor the feed and speed of machines during the machining process.
Troubleshoot malfunctions in equipment or processes.
Perform periodic maintenance on machines such as cleaning and lubrication.
Inspect finished workpieces to ensure conformance with specifications.
Observe machine operations to detect any problems or defects in the finished product.
Ensure that safety guidelines are followed at all times while operating machinery.
Keep detailed reports of maintenance activities performed on machinery.
Utilized fastening equipment to fasten, package and stack materials and products.
Residential Assistant
Black Bear Lodge & Saloon
Sautee Nacoochee, GA
07.2015 - 04.2016
Assisted in the development and implementation of programs to meet the needs of residents.
Conducted regular meetings with residents to discuss concerns, plan activities, and review policies.
Conducted room inspections to ensure compliance with housing policies.
Maintained accurate records of incidents involving residents and staff members.
Enforced rules governing conduct in residence halls while remaining sensitive to individual rights.
Provided after-hours coverage when necessary including late night shifts during emergency situations.
Performed administrative tasks such as filing paperwork, updating databases., related to residential life operations.
Transported clients to recreational and leisure activities.
Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
Developed and deepened relationships with residents and fellow staff.
Conferred with medical personnel to understand backgrounds and needs of residents.
Detention Officer
White County Sheriff's Office
Cleveland, GA
10.2012 - 07.2015
Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
Monitored inmate behavior to ensure compliance with facility regulations and procedures.
Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
Provided support and assistance to fellow officers during emergency situations.
Maintained records of incident reports and daily logs to document inmate activity.
Enforced disciplinary action when appropriate according to established guidelines.
Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
Escorted inmates from one area of the detention center to another safely and securely.
Served meals in a timely manner while enforcing mealtime regulations for inmates.
Responded quickly and effectively to any medical emergencies that arose within the facility.
Participated in training sessions designed to improve job performance or learn new techniques.
Adhered strictly to all laws pertaining to detentions facilities while maintaining professional conduct at all times.
Followed daily routine schedule and took head counts of all inmates in assigned cell block.
Fingerprinted and photographed incoming and released inmates.
Issued clothing, tools and other authorized items to inmates.
Distributed commissary items to prisoners.
Education
High School Diploma -
White County High School
Cleveland, GA
05-2010
Skills
File Maintenance
Excellent Communication
Time management abilities
Problem-Solving
Multitasking
Professional Appearance
Scheduling
Clerical Support
Fast learner with initiative
Timeline
Laundry Associate
Baymont Inn and Suits
09.2019 - 10.2019
Wait Staff Member
Slice of Helen
09.2018 - 05.2019
Wait Staff Member
Monday's Pub
01.2018 - 09.2018
Wait Staff Member
Unwind on Lake Chatuge
02.2017 - 09.2017
Machine Operator
Mt Vernon Mills
04.2016 - 01.2017
Residential Assistant
Black Bear Lodge & Saloon
07.2015 - 04.2016
Detention Officer
White County Sheriff's Office
10.2012 - 07.2015
High School Diploma -
White County High School
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