Open To Work
Kimberely Keshen
ND Industries HB Fuller
Big Bear,CA
Work Preference
Job Search Status:
Open to workWork Type
Part TimeFull TimeLocation Preference
RemoteImportant To Me
Work from home option24
Years of experience
Summary
Friendly and dependable operations and administrative professional with experience supporting office operations, logistics, customer communication, and executive support across multiple industries. Recognized for streamlining processes, coordinating complex schedules, and keeping teams organized in fast-paced environments. Skilled at managing multiple priorities, improving workflows, and delivering reliable support with professionalism and follow-through.
Work History
Office & Operations Administrator
12 Years 9 Months- Orchestrated daily office operations and maintained communication across multiple departments.
- Streamlined customer communication by managing order updates, tracking requests, and resolving inquiries.
- Processed sales orders and maintained accurate records within Epicor.
- Accounts receivable, invoicing, and following up on outstanding client payments.
- Updated internal dashboards to improve order tracking and operational visibility.
- Arranged travel and logistics for trade shows and company events.
- Championed document organization initiatives by digitizing records in DocStar for improved accessibility and efficiency.
- Visitor check-ins and maintained ITAR NDA compliance documentation.
- Served as a key point of contact for staff and customers while managing a multi-line phone system.
Production Coordinator
4 Years 11 Months- Directed daily scheduling for film crews, studio time, and production timelines.
- Facilitated pre- and post-production activities to keep projects on track and deadlines met.
- Managed client invoicing and completed daily bank deposits.
- Oversaw casting coordination and talent scheduling.
- Supported production logistics including equipment, locations, and shoot preparation.
- Maintained communication between clients and production teams to ensure alignment throughout projects.
- Enhanced online presence through website updates and content coordination.
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
Marketing & Sales Assistant
5 Months- Developed efficient route planning systems and scheduling processes for service technicians.
- Coordinated client communication and appointment scheduling.
- Generated invoices and work orders using QuickBooks.
- Improved data accuracy by organizing and maintaining customer records.
Fitness Trainer & Marketing Assistant
1 Year- Trained clients on fitness equipment while delivering day-to-day customer support.
- Managed inventory and purchasing
- Created promotional campaigns and trade show activities.
- Implemented marketing initiatives and member engagement efforts.
- Developed and implemented fitness assessment system to evaluate progress of participants.
Administrative Sales & Office Coordinator
8 Months- Assisted leadership with reporting, scheduling, and administrative coordination.
- Maintained CRM databases and ensured record accuracy.
- Coordinated meetings, lunches, and internal company events.
Fitness Trainer & Marketing Assistant
1 Year 10 Months- Delivered customer-focused fitness training and support to members.
- Monitored client databases and reviewed account records for payments.
- Strengthened member relationships through consistent service and engagement activities.
- Designed and implemented variety of fitness instruction classes.
- Monitored clients' progress and modified programs.
Marketing Coordinator
3 Years 4 Months- Supported sales and marketing operations across multiple accounts.
- Coordinated trade shows, travel, and corporate events.
- Entered customer records into GoldMine CRM system.
- Generated reports supporting sales, bookings, and marketing performance.
- Contributed to compliance initiatives and internal audit preparation.
- Organized marketing materials and responded to web-based customer inquiries.
Education
Associate Degree - Business Administration
Business Marketing Coursework
Coursework - Computer-Aided Drafting
Skills
Operations Coordination
Executive & Administrative Support
Scheduling & Calendar Management
Customer Communication
MacOS
Windows
Event & Travel Coordination
Accounts Receivable
Invoicing
Vendor Collaboration
SAS
CRM Management
Process Improvement
Data Entry
Inventory Management
Microsoft 365
Google Workspace
ChatGPT
Claude
Teams
Slack
Salesforce
QuickBooks
Epicor
DocStar
GoldMine
CRM systems
Canva
Wix
Timeline
Office & Operations Administrator
ND Industries HB Fuller
01.2012 - 10.2024
Production Coordinator
Laguna Productions
10.2006 - 09.2011
Marketing & Sales Assistant
Sells Incorporated
04.2006 - 09.2006
Fitness Trainer & Marketing Assistant
Curves for Women
02.2005 - 02.2006
Administrative Sales & Office Coordinator
SmartConnect Inc.
04.2004 - 12.2004
Fitness Trainer & Marketing Assistant
Curves for Women
04.2002 - 02.2004
Marketing Coordinator
Teledyne Relays
10.2000 - 02.2004
Minnesota State Technical College
Associate Degree from Business Administration
Minnesota State University
Business Marketing Coursework
College of Southern Nevada
Coursework from Computer-Aided Drafting